Software Alternatives, Accelerators & Startups

HelpWire VS Slack

Compare HelpWire VS Slack and see what are their differences

HelpWire logo HelpWire

HelpWire — a simple service for instant remote support. Control remote computers to fix IT issues fast, anytime, and anywhere.

Slack logo Slack

A messaging app for teams who see through the Earth!
  • HelpWire Landing page
    Landing page //
    2023-08-17

HelpWire is a remote desktop service that provides user-friendly remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can instantly access clients' computers, ensuring swift issue resolution and eliminating the need for costly, time-consuming on-site visits.

HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring effective resolution of remote client issues.

Top HelpWire features:

Easy session initiation Support for multiple workstations Cross-platform connections Multi-monitor viewing Drag-and-drop file transfer Integrated chat Team invitations Client directory

HelpWire is a product of Electronic Team, Inc., a technology development company based in the US. Founded in 2001, Electronic Team, Inc. stands as a leading expert in the tech industry.

  • Slack Landing page
    Landing page //
    2023-07-18

HelpWire features and specs

  • Remote Control: Yes
  • Support Chat: Yes
  • Invite Team Memebers: Unlimited
  • Client Management: Yes
  • Multiplatform: Windows, MacOS

Slack features and specs

No features have been listed yet.

HelpWire videos

HelpWire: Simplify Remote Support with Instant Desktop Control

Slack videos

Review: How & Why We Use Slack At Our Office

More videos:

  • Review - What is Slack?
  • Tutorial - Slack App Tutorial: How & Why We Use SLACK For Our Remote Team

Category Popularity

0-100% (relative to HelpWire and Slack)
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
Remote Control
100 100%
0% 0
Project Management
0 0%
100% 100

Questions and Answers

As answered by people managing HelpWire and Slack.

Why should a person choose your product over its competitors?

HelpWire's answer

HelpWire is free product, which main goal is to be as simple and intuitive as possible. The connection is seamless, with on-the-fly unique generated client app, that does not require IDs and Passwords to authenticate. HelpWire is truly a one-click solution for remote control.

User comments

Share your experience with using HelpWire and Slack. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpWire and Slack

HelpWire Reviews

  1. Good app, works well

    I've used HelpWire for a few months in our IT support team. The ease of accessing multiple workstations remotely has significantly improved our efficiency.

    👍 Pros:    Easy user interface|Excellent features
  2. HelpWire is a solid choice

    HelpWire is a solid choice for IT support. It combines ease of use with powerful features like drag-and-drop file transfer and multi-monitor viewing.

    👍 Pros:    Powerful features
  3. A handy and useful tool

    Using HelpWire has made my job at the help desk much more manageable. The integrated chat and file transfer features are particularly useful.

    👍 Pros:    Great features|Easy to use|Free

Slack Reviews

  1. Best app for getting in touch with my colleagues

    Slack is best platform to be used for professional purposes. It helps me keep my professional and personal life separate.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Bulk messaging
    👎 Cons:    Sometimes the download is slow
  2. Best tool for messaging to business.

    Slack helps business to get their teams in touch with each other. The interface is very user friendly and easy to use.

    🏁 Competitors: Microsoft Teams
    👍 Pros:    Easy to use|User friendly interface
    👎 Cons:    Costly
  3. great tool for teamwork

    i have been using slack for my work and it is truly amazing. provides great effeciency and helps to manage a large number of team and stay connected throughout. reccomended for businesses with big teams

    👍 Pros:    High quality|User-friendly|Good support
    👎 Cons:    Notifications|Notification and alert

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Social recommendations and mentions

Based on our record, Slack seems to be more popular. It has been mentiond 211 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpWire mentions (0)

We have not tracked any mentions of HelpWire yet. Tracking of HelpWire recommendations started around Mar 2021.

Slack mentions (211)

  • How to Build and Manage a High-Performing Software Development Team?
    Effective communication is indeed the backbone of any successful software development team. Utilizing tools such as Slack, Microsoft Teams, and Jira has revolutionized the way my teams collaborate and stay on track. These tools facilitate clear, continuous communication and integrate seamlessly with other work management systems, making them indispensable in our daily operations. - Source: dev.to / 3 days ago
  • Tech radar: Keep an eye on the technology landscape
    To share about specific technologies, Slack or Discord channels are quite common and effective ways to interact with the community. - Source: dev.to / 29 days ago
  • How to Get Remote Teams to High Perform
    Raise your hand in case you feel confused about project progress. How often do you ask about the current status in *Slack*? - Source: dev.to / 25 days ago
  • Mastering Collaboration: A Comprehensive Guide to Slack Setup and Configuration
    Head over to https://slack.com/ and click "Create a new workspace.". - Source: dev.to / 2 months ago
  • Qilin: A Starter Project Template For Every Open Source Project
    There are no hard and fast rules around this other than remembering to meet your users and contributors where they already are. If you know that they are more likely to hang out on Discord rather than Slack, then having your community channel on Discord is going to serve you well. Some people prefer to keep their communication about a piece of work as close together to the issue and work as possible. One place to... - Source: dev.to / 3 months ago
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What are some alternatives?

When comparing HelpWire and Slack, you can also consider the following products

Butter CMS - API-first CMS + blog platform built for developers & marketers.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Splashtop Remote Support - Remotely support your clients’ computers and provide them with remote access

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Nerdio - Nerdio is a virtual desktop-centric IT-as-a-service platform.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.