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Helpy.io VS Lowdown

Compare Helpy.io VS Lowdown and see what are their differences

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Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Lowdown logo Lowdown

Lowdown unleashes the valuable content locked within Slack and emails it to your members so they don't miss key information.
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

  • Lowdown Landing page
    Landing page //
    2023-02-05

Helpy.io features and specs

No features have been listed yet.

Lowdown features and specs

  • Automatic content analysis: You simply tell Lowdown what to look for and it will automatically pull out the key information you want to share.
  • Handpick posts from Slack: Add ant post directly from Slack. It's as simple as pressing ... and Add to Lowdown
  • Set a schedule that suits you: Select a day, time and frequency for your email update. Lowdown then creates and sends automatically.
  • Easily subscribe your team: Subscribe members automatically in one-click or use our Slackbot to collect permission.

Helpy.io videos

No Helpy.io videos yet. You could help us improve this page by suggesting one.

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Lowdown videos

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Boz Scaggs - Lowdown (Official Audio) Reaction/Review

More videos:

  • Review - Lowdown High Speed Trail Cam Viewer Review - The ultimate tool to efficiently check multiple cards!
  • Review - Do we really need a Pedal Bass Synth Emulation? 🍒 Cherry Audio Lowdown Review

Category Popularity

0-100% (relative to Helpy.io and Lowdown)

Helpy.io

Lowdown

Help Desk
100 100%
Help Desk
0% 0
Productivity
0 0%
Productivity
100% 100
Customer Support
100 100%
Customer Support
0% 0
Slack
0 0%
Slack
100% 100

User comments

Share your experience with using Helpy.io and Lowdown. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: over 2 years ago

Lowdown mentions (0)

We have not tracked any mentions of Lowdown yet. Tracking of Lowdown recommendations started around Mar 2021.

What are some alternatives?

When comparing Helpy.io and Lowdown, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Scrumbot - A summary of all team data in Slack before your daily scrum

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Paco - Never miss a thing on Slack — be more calm and productive

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Product Makers - A Slack community to connect with other makers

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