Software Alternatives, Accelerators & Startups

Hevo Data VS LiveAgent

Compare Hevo Data VS LiveAgent and see what are their differences

Hevo Data logo Hevo Data

Hevo Data is a no-code, bi-directional data pipeline platform specially built for modern ETL, ELT, and Reverse ETL Needs. Get near real-time data pipelines for reporting and analytics up and running in just a few minutes. Try Hevo for Free today!

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Hevo Data Landing page
    Landing page //
    2023-02-18

Hevo Data is a no-code, bi-directional data pipeline platform specially built for modern ETL, ELT, and Reverse ETL Needs. It helps data teams streamline and automate org-wide data flows that result in a saving of ~10 hours of engineering time/week and 10x faster reporting, analytics, and decision making.

The platform supports 100+ ready-to-use integrations across Databases, SaaS Applications, Cloud Storage, SDKs, and Streaming Services. Over 500 data-driven companies spread across 35+ countries trust Hevo for their data integration needs.

Try Hevo today and get your fully managed data pipelines up and running in just a few minutes.

  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Hevo Data features and specs

  • Data Extraction and Loading: Integrate and manage data from 100+ sources
  • Data Transformation: Run pre-load data transformation
  • Customer Support: 24/7 Live chat support

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Hevo Data videos

Getting Started with Hevo - An Overview

More videos:

  • Tutorial - Load Data from AWS S3 to Data Warehouse
  • Tutorial - ETL REST API Data to a Data Warehouse
  • Demo - Data Transformations on Hevo

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Hevo Data and LiveAgent)
Data Integration
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Replication
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Hevo Data and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Hevo Data and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hevo Data and LiveAgent

Hevo Data Reviews

15+ Best Cloud ETL Tools
Hevo Data is one of the leading open-source ETL tools. It is a cloud-based, no-code data pipeline solution with ETL functionality for efficient data integration and management across all your systems. It provides easy data collection and reporting capabilities that can help your business ensure that accurate and real-time data is always available.
Source: estuary.dev
Top 14 ETL Tools for 2023
Hevo Data is an ETL data integration platform with over 100 pre-built connectors to databases, cloud storage, and SaaS sources. Users can define their own pre-load transformations in Hevo Data using Python. Hevo Data supports the most popular data warehouse destinations, including Redshift, BigQuery, and Snowflake.
Top 10 Fivetran Alternatives - Listing the best ETL tools
Hevo Data has ETL, ELT, and reverse-ETL capabilities, and is code-free with integrations to various tools and data warehouses. For non-technical users who want to get up and running with their data, Hevo can help.
Source: weld.app
11 Best FREE Open-Source ETL Tools in 2024
Hevo was the most mature Extract and Load solution available, along with Fivetran and Stitch but it had better customer service and attractive pricing. Switching to a Modern Data Stack with Hevo as our go-to pipeline solution has allowed us to boost team collaboration and improve data reliability, and with that, the trust of our stakeholders on the data we serve.
Source: hevodata.com
10 Best Airflow Alternatives for 2024
However, extracting complex data from a diverse set of data sources like CRMs, Project management Tools, Streaming Services, and Marketing Platforms can be quite challenging. This is where a simpler alternative like Hevo can save your day! Hevo Data is a No-Code Data Pipeline that offers a faster way to move data from 150+ Data Connectors including 40+ Free Sources, into...
Source: hevodata.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Hevo Data seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hevo Data mentions (8)

  • Quick tip: Replicating a MongoDB Atlas database to SingleStoreDB Cloud using Hevo Data
    In a previous article, we used open-source Airbyte to create an ELT pipeline between SingleStoreDB and Apache Pulsar. We have also seen in another article several methods to ingest MongoDB JSON data into SingleStoreDB. In this article, we’ll evaluate a commercial ELT tool called Hevo Data to create a pipeline between MongoDB Atlas and SingleStoreDB Cloud. Switching to SingleStoreDB has many benefits, as described... - Source: dev.to / over 1 year ago
  • Best methods for pulling data from IBM DB2 (AS/400) to Snowflake?
    One of my customers just purchased Precisely to extract from their iSeries machines into Snowflake. Hevo can also do it. Source: over 1 year ago
  • Lowest latency dynamodb to redshift sync?
    I've been looking at Hevo data as well, and they certainly make the setup/maintenance a lot easier, but they have a latency of 5-10 minutes. What's the minimum lowest latency that can be achieved with aws for syncing dynamodb to redshift? Source: almost 2 years ago
  • Best ‘E’TL tools for extracting data from on-prem SQL databases
    Don't decide on something without looking at Hevo - I've used this in two organisations now and can't speak more highly of it. Cheap, super simple to use, and super configurable if you want to get into the nitty gritty. Source: over 2 years ago
  • Wrote a post about how we implemented The Modern Data Stack at ManyPets
    In that case you should try Hevo Data, you can start with their freemium model and see if it works well for you. Source: over 2 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Hevo Data and LiveAgent, you can also consider the following products

Fivetran - Fivetran offers companies a data connector for extracting data from many different cloud and database sources.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Stitch - Consolidate your customer and product data in minutes

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Improvado.io - Improvado is an ETL platform that extracts data from 300+ pre-built connectors, transforms it, and seamlessly loads the results to wherever you need them. No more Tedious Manual Work, Errors or Discrepancies. Contact us for a demo.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.