HiHaHo VS Freshdesk
Compare HiHaHo VS Freshdesk and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
featured
HiHaHo
Spott Interactive video & images
Mindstamp
Adobe Captivate
TAGMAX
cinema8
Hapyak
One Month Skill
Freshdesk
Zendesk
Intercom
LiveAgent
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
With hihaho, you can create engaging experiences by adding interactions to your own videos. It’s time to make your videos click. Use hihaho to create interactive video!
Research shows that no less than 70% of B2B buyers choose video in the customer journey. In learning, interactive videos reduce the time to learn by 40-60% compared to traditional ways of learning. 90% of viewers can still remember what was shown and told in a video that was interactive three days later. For written text this is only 10%.
HiHaHo FreshdeskNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Spott Interactive video & images - Easily make your images, videos, pdfs and catalogs interactive. User-friendly platform to create interactive videos try a for free or book a demo.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Mindstamp - Interactive videos that drive action and engagement ⚡️
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Adobe Captivate - Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning content...
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!