Software Alternatives, Accelerators & Startups

Home-Assistant.io VS Zendesk

Compare Home-Assistant.io VS Zendesk and see what are their differences

Home-Assistant.io logo Home-Assistant.io

Home Assistant is an open-source home automation platform running on Python 3.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Home-Assistant.io Landing page
    Landing page //
    2023-09-18
  • Zendesk Landing page
    Landing page //
    2024-05-06

Home-Assistant.io videos

Home Assistant Beginners Guide 2020

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Home-Assistant.io and Zendesk)
Home
100 100%
0% 0
Customer Support
0 0%
100% 100
Data Dashboard
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Home-Assistant.io and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Home-Assistant.io and Zendesk

Home-Assistant.io Reviews

10 n8n.io Alternatives
Home-Assistant.io makes it effortless to get and stay on top of work efficiency and control local stuff while ensuring privacy. This open-source home automation is powered by the worldwide community of DIY enthusiasts and technical tinkerers. You can either get started, view a demo, or browse thousands of its integrations from its super-friendly user interface. Through...
9 Best home assistant apps for Android & iOS
For proper functioning, of course, you need access to the Home Assistant instance. The control must be local, which means that you can only control your own home while you are inside. In any case, if you value privacy and would like to try remote management, the Home Assistant is a great option.
List of Open Source Home Automation Software
Home assistant is relatively new software, but in this short time, it has gained a lot of popularity. As it has a large community, the developers in the community are also working on improving the platform. It is not a cloud-based home automation software like other similar platforms. It was developed keeping in mind security and privacy, so everything is done locally.
Source: linuxhint.com
16 Open Source Home Automation Platforms To Use In 2020
Home Assistant is another strong player in the open source home automation community, and it offers a platform that's catered to local control and privacy before anything else. In many ways, Home Assistant is comparable to openHAB in the sense that it shares a similar vision, integrating as many devices as possible into one free-to-use platform. On the developer side, Home...
Source: ubidots.com
OpenHab vs Home Assistant vs Domoticz – Let’s get down to Business
I haven´t really found any significant advantage of Domoticz over Home Assistant or OpenHab. I think it was a great platform at some point, however, the community is not as strong as it used to be. The is an exodus of users moving to OpenHab or Home Assistant. Compared to the other two it lacks flexibility and supported devices. At this point, I don´t think Domoticz is the...

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Home-Assistant.io should be more popular than Zendesk. It has been mentiond 67 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Home-Assistant.io mentions (67)

  • Raspberry Pi Ltd.: Potential IPO on the Main Market of the London Stock Exchange
    * Home Assistant (https://home-assistant.io/) - with USB passthrough of USB stick to read out my digital electricity/gas meters, Zigbee and Z-Wave. - Source: Hacker News / about 2 months ago
  • Working on a custom smart home app..
    HA is Home Assistant. You should check it out. Mushroom is an add on to HA’s interface that adds sone different style “cards” than what it comes with. Source: 12 months ago
  • standalone systems?
    Yes, there's Home Assistant that can work completely off-line. You can find multitude tutorials on youtube on how to set it up, even using cheap solutions like Raspberry PI. Source: about 1 year ago
  • Turned my old 10-year-old android tablet into a wall clock/weather station
    I'm going to suggest- you ever heard of Home Assistant? It's a really useful home automation tool you could integrate with weather and clock on a dashboard. As well, you could use it to control smart devices. Source: about 1 year ago
  • has anyone done the big move from Spotify or other to Plex?
    As for the "what is playing" detection on my google minis. This is done with "https://home-assistant.io/". Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Home-Assistant.io and Zendesk, you can also consider the following products

openHAB - "empowering the smart home" - vendor and technology agnostic open source home automation

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Home - Set up, manage, and control your Chromecast, Chromecast Audio and Google Home devices.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ioBroker - flexible and modular application for the IoT and Smarthome

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!