Software Alternatives, Accelerators & Startups

Hotjar VS Condens.io

Compare Hotjar VS Condens.io and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Condens.io logo Condens.io

Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • Condens.io Landing page
    Landing page //
    2020-04-23

Analyze qualitative data from user research
  • Note taking and Ai-assisted tagging
  • Automated transcription and video editing
  • Digital whiteboard with affinity clusters, journey maps and more

Share findings online

  • Viewers don't need a Condens account to see findings
  • Hide participant information for data privacy
  • Use short clips and highlight reels as evidence

Build a UX research repository

  • All research insights in one place
  • Separate interface for colleagues to find existing research
  • Full control which data is shared with colleagues

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June

Condens.io

Website
condens.io
$ Details
paid Free Trial $15.0 / Monthly
Platforms
Browser Web
Release Date
2019 June

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Condens.io features and specs

  • AI-assisted tagging: Tag notes from user research quickly
  • Media highlights: Create clips from audio and video recordings
  • Affinity clustering: Cluster related evidence to come up with findings
  • Sharing: Make UX research findings accessible online
  • UX research repository: Store past research in a structured manner to find it again easily

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Condens.io videos

Condens.io Demo

Category Popularity

0-100% (relative to Hotjar and Condens.io)
Web Analytics
100 100%
0% 0
User Experience
0 0%
100% 100
Heatmaps
100 100%
0% 0
UX
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and Condens.io

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive

The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methods—such as card sorting, tree testing, user interviews, and...
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
Since Plerdy has a much broader scope, its pricing plans differ, depending on what you want to use. The plans for their behavior analytics tools aren’t as cost-effective as Hotjar’s. For example, the $39/month Hotjar plan captures 3,000 recordings, whereas Plerdy’s $47/month plan captures only 2,000, with a much shorter storage period.
10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.

Condens.io Reviews

We have no reviews of Condens.io yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Hotjar should be more popular than Condens.io. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 5 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 8 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: over 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: almost 2 years ago
View more

Condens.io mentions (3)

  • Research Repositories - what are you using?
    Https://dovetailapp.com/ and https://condens.io/ (both excellent and specifically focused on user research). Source: about 2 years ago
  • Research repository tips
    Other options include EnjoyHQ, Aurelius, and Condens. Out of those 3, I tried Condens last year and gave up on it, because the transcription quality was sub-par. When we were considering which tool to use earlier this year, the video montage option and the ability to do the analysis fully from the tool swayed us, and we ended up picking Dovetail. So it really depends on what you want the repository to do, support... Source: over 2 years ago
  • Tools to automate analysis of interview notes?
    Look at Condens. We demo’d it last year. I like it a lot as a tool to aid in synthesis. Didn’t end up going with it because it didn’t meet all of our requirements as a team, but I was still very impressed. Source: over 3 years ago

What are some alternatives?

When comparing Hotjar and Condens.io, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Dovetail - Mobile Cloud-Based Dental Software

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

EnjoyHQ - A customer research platform for product teams

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

UserBit - A full-stack qualitative research platform for UX & product teams.