Software Alternatives, Accelerators & Startups

Hubspot Service Hub VS CallFire

Compare Hubspot Service Hub VS CallFire and see what are their differences

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

CallFire logo CallFire

Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22
  • CallFire Landing page
    Landing page //
    2023-10-19

Hubspot Service Hub videos

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

CallFire videos

How Can CallFire Help You?

More videos:

  • Review - CallFire: 5 Fast Facts
  • Review - What Is CallFire?

Category Popularity

0-100% (relative to Hubspot Service Hub and CallFire)
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100
Customer Support
100 100%
0% 0
Phone Numbers
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Hubspot Service Hub and CallFire

Hubspot Service Hub Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
HubSpot Service Hub is a cloud-based customer platform for growing businesses. It provides a suite of tools for inbound marketing, sales, and customer service with the goal of helping businesses attract, engage, and delight customers.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Salesforce also provides a help desk product. Like HubSpot Service Hub, picking up the Salesforce help desk is an option if you already use its CRM or marketing products.
Top 13 Freshdesk alternatives and competitors for 2024
HubSpot Service Hub has been described as “not very user-friendly.” It also has disjointed workflows with support tickets and inbox threads needing to be closed independently of each other. HubSpot Service Desk has a free option so you can try out its help desk and ticketing software yourself.
Source: www.zendesk.com
11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.

CallFire Reviews

Best Call Center Software: The Complete List (2020 Update)
CallFire offers text and calling solutions that help businesses reach more customers. CallFire provides user-friendly, intuitive voice and text connectivity products to both smll and mid-size businesses. Products they offer include high-availability systems, intuitive user interfaces, furious developer support, and customer care.

What are some alternatives?

When comparing Hubspot Service Hub and CallFire, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Broadvoice - Cloud PBX solution for SMBs