Software Alternatives, Accelerators & Startups

Hugo VS Malcolm App

Compare Hugo VS Malcolm App and see what are their differences

Hugo logo Hugo

Hugo is a general-purpose website framework for generating static web pages.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Hugo Landing page
    Landing page //
    2023-10-21
  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Hugo

Website
gohugo.io
Pricing URL
-
$ Details
Platforms
-
Release Date
-

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Hugo features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Hugo videos

Hugo - Movie Review by Chris Stuckmann

More videos:

  • Review - Hugo - A Love Letter to Cinema
  • Review - Hugo Review (funny movie review)

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Hugo and Malcolm App)
Blogging
100 100%
0% 0
Customer Support
0 0%
100% 100
Static Site Generators
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Hugo and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

Share your experience with using Hugo and Malcolm App. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Hugo and Malcolm App

Hugo Reviews

Top 10 Next.js Alternatives You Can Try
If you are looking for a powerful static website generator, Hugo is a good alternative to Next.js. You can build multilingual websites much faster and in a simple way that no other platform will offer you. Furthermore, this platform will increase your experience in creating websites with beautiful Markdown syntax and pre-built features like commenting.
20 Next.js Alternatives Worth Considering
Certainly. Jekyll and Hugo are popular static site generators that don’t rely on React.js. Jekyll uses Ruby, while Hugo is renowned for its speed and simplicity. These options are excellent for projects focusing on content-driven sites without heavy JavaScript frameworks.
10 static site generators to watch in 2021
Perhaps most conveniently described as Jekyll implemented with JavaScript rather than Ruby, Eleventy has now moved beyond that while retaining a clear and simple on-ramp, and only shipping to the browser what you tell it too. As with Jekyll and Hugo, no JavaScript frameworks are auto-baked in.
Source: www.netlify.com
Hugo vs Jekyll: an Epic Battle of Static Site Generator Themes
Hugo does something similar with its menu templates. You can define menu links in your Hugo site config, and even add useful properties that Hugo understands, like weighting. Here’s a definition of the menu above in config.yaml:
Top Static Site Generators For 2019
Hugo is a static site generator which is also very popular which is proven by over 30,000 stars on GitHub right now. Hugo is based on the Go programming language which is great if you have already gained some knowledge of Go. Hugo claims that it is the fastest framework for building websites. In fact Hugo comes with an ultra-fast build process and makes building static...
Source: medium.com

Malcolm App Reviews

We have no reviews of Malcolm App yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Hugo seems to be more popular. It has been mentiond 358 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hugo mentions (358)

  • Cloud Resume Challenge - Chunk 3
    This required me to revisit my Hugo website. I opened up the developer tools in Edge to figure out which section was which to decide where I wanted to place my hit counter. - Source: dev.to / 29 days ago
  • Cloud Resume Challenge Chunk 1
    I am not a front-end web developer, and UI/UX design is not one of my skills. So, rather than fumble around trying to make my resume webpage look good, I decided to use a static website generator. I chose to use Hugo, since they have a lot of templates to choose from. - Source: dev.to / 2 months ago
  • How to deploy your own website on AWS
    Hugo Existing themes will get you a website quick, such that you only have to modify color schemes and layouts. - Source: dev.to / about 1 month ago
  • Good alternatives to Heroku
    And last but not least, Netlify, which is the one I use to host this website(for free). Hugo + Netlify is a powerful combination. - Source: dev.to / about 1 month ago
  • Building static websites
    At one point though I realized there is a scaling problem with my build minutes. I knew that golang has considerably faster builds and in my case the easy fix is swapping over to Hugo. - Source: dev.to / 2 months ago
View more

Malcolm App mentions (0)

We have not tracked any mentions of Malcolm App yet. Tracking of Malcolm App recommendations started around Mar 2024.

What are some alternatives?

When comparing Hugo and Malcolm App, you can also consider the following products

Jekyll - Jekyll is a simple, blog aware, static site generator.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Zendesk Support - Social Customer Support and Help Desk and Ticketing