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IDA VS Zendesk Support

Compare IDA VS Zendesk Support and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

IDA logo IDA

The best-of-breed binary code analysis tool, an indispensable item in the toolbox of world-class software analysts, reverse engineers, malware analyst and cybersecurity professionals.

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing
  • IDA Landing page
    Landing page //
    2018-11-11

A powerful disassembler and a versatile debugger IDA Pro as a disassembler is capable of creating maps of their execution to show the binary instructions that are actually executed by the processor in a symbolic representation (assembly language). Advanced techniques have been implemented into IDA Pro so that it can generate assembly language source code from machine-executable code and make this complex code more human-readable.

The debugging feature augmented IDA with the dynamic analysis. It supports multiple debugging targets and can handle remote applications. Its cross-platform debugging capability enables instant debugging, easy connection to both local and remote processes and support for 64-bit systems and new connection possibilities.

Not present

IDA videos

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Mark Kermode reviews Ida

More videos:

  • Review - My Review for IDA (non-spoiler)
  • Review - The New Canon: 'Ida'

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Category Popularity

0-100% (relative to IDA and Zendesk Support)

IDA

Zendesk Support

IDE
100 100%
IDE
0% 0
Customer Support
0 0%
Customer Support
100% 100
Software Development
100 100%
Software Development
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare IDA and Zendesk Support

IDA Reviews

Reverse engineering tools review
IDA that is Interactive DisAssembler in an undpisupted king among tools used in reverse engineering. IDA is a disassembler and debugger with built-in code analysis for over 60 types of processors. It has its own script language, large base of signatures of the most popular programming libraries as well as support for plug-ins that additionally enhance functionality e.g. by...
Source: www.pelock.com
The 5 Best Reverse Engineering Software for 2022
The interactive nature of the IDA Pro disassembler means you can change elements of the displayed data in real-time, including functions, variables, names, and library functions. It's written in C++ and runs on Microsoft Windows, OS X, and Linux. The IDA Pro platform benefits from several plugins, the most notable of which is the Hex-Rays decompiler. With this tool, software...
Source: online.yu.edu

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Social recommendations and mentions

Based on our record, IDA seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

IDA mentions (11)

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Zendesk Support mentions (0)

We have not tracked any mentions of Zendesk Support yet. Tracking of Zendesk Support recommendations started around Mar 2021.

What are some alternatives?

When comparing IDA and Zendesk Support, you can also consider the following products

Ghidra - Software Reverse Engineering (SRE) Framework

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OllyDbg - OllyDbg is a 32-bit assembler level analysing debugger.

Zoho Desk - Industry's first context-aware Helpdesk Software

X64dbg - X64dbg is a debugging software that can debug x64 and x32 applications.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

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