Inkscape Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Inkscape mentions (486)

• Ask HN: What alternatives to Adobe products are you switching to?

  For photo editing and manipulation 1) https://www.gimp.org/ 2) https://www.digikam.org/ 3) https://www.darktable.org/ Vector based editing tool 1) https://inkscape.org/ UI/UX 1). https://www.sketch.com/ I haven't found a tool that is as good as Adobe Indesign for desktop publishing. - Source: Hacker News / 16 days ago

• Cancel Adobe if you are a creative under NDA with your clients

  Well, there is Serif's suite: https://affinity.serif.com/en-us/designer/ (There's also a Photo and page layout app) or the open-source stuff: - https://krita.org/en/ - https://inkscape.org/ - https://www.scribus.net/. - Source: Hacker News / 22 days ago

• Contextual SVG fill and stroke values - new SVG, goody!

  I created the initial version of the example in Inkscape v1.3.2. It produces markup that uses context-stroke. Vector graphics editors tend to be on the leading edge when it comes to adoption of SVG markup. It is the browsers that lag more often. - Source: dev.to / about 2 months ago

• Ask HN: Modern Day Equivalent to HyperCard?

  Agreed. It would be nice if more apps would build scripting in. Krita has: https://scripting.krita.org/lessons/introduction while for Inkscape there is: https://inkscape.org/~pakin/%E2%98%85simple-inkscape-scripting. - Source: Hacker News / about 2 months ago

• Happy Earth Day

  All in this challenge was a journey for me, but things I really loved creating the project was understand how to set an encode SVG as background image. For this, I created my ilustrations (industries, trucks, animals, etc.) on Inkscape, I copied the SVG code and encoded using oksel.github.io/url-encoder. - Source: dev.to / 2 months ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago