Software Alternatives, Accelerators & Startups

InsightSquared VS NICE inContact

Compare InsightSquared VS NICE inContact and see what are their differences

InsightSquared logo InsightSquared

#1 for Salesforce.com Pipeline forecasting, profitability analysis, activity tracking: all the small business intelligence you need. Works using CRM data and automatic syncing.

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • InsightSquared Landing page
    Landing page //
    2021-09-29

  learn.insightsquared.comSoftware by InsightSquared

  • NICE inContact Landing page
    Landing page //
    2023-10-04

InsightSquared videos

InsightSquared Customer Webinar - A Sales VP's Guide to the Quarterly Business Review

More videos:

  • Review - Nate G. Reviews His Experience Using InsightSquared
  • Review - What is InsightSquared?

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to InsightSquared and NICE inContact)
Data Dashboard
100 100%
0% 0
Communication
0 0%
100% 100
Business Intelligence
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

Share your experience with using InsightSquared and NICE inContact. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare InsightSquared and NICE inContact

InsightSquared Reviews

8 Alternatives to Apache Superset That’ll Empower Start-ups and Small Businesses with BI
Apache Superset can hold a vast universe of SQL data to fit their users' needs. InsightSquared is a revenue intelligence specialised business intelligence tool. Therefore, InsightSquared integrations are limited to that purpose.
Source: trevor.io

NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing InsightSquared and NICE inContact, you can also consider the following products

Looker - Looker makes it easy for analysts to create and curate custom data experiences—so everyone in the business can explore the data that matters to them, in the context that makes it truly meaningful.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Clari - Clari is a predictive analytics platform for sales people.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Sisense - The BI & Dashboard Software to handle multiple, large data sets.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.