Software Alternatives, Accelerators & Startups

Instagantt VS Malcolm App

Compare Instagantt VS Malcolm App and see what are their differences

Instagantt logo Instagantt

Instagantt is a powerful and intuitive Gantt chart tool to enable teams to plan, manage and visualize their projects easily. Manage your schedules, tasks, timelines, and workload like a Pro. Try it for free.

Malcolm App logo Malcolm App

Customer self-service made easy
  • Instagantt Landing page
    Landing page //
    2023-08-19

Gantt Charts made easy.

Manage your schedules, tasks, timelines, and workload like a Pro. Instagantt is a powerful and intuitive Gantt chart tool to enable teams to plan, manage and visualize their projects easily.

Features:

Drag & Drop Setting dates, changing lengths, or creating dependencies, everything works with a simple drag & drop

Powerful Scheduling Milestones, dependencies, start & due dates will let you build your perfect timeline

Tasks & Subtasks Instagantt has full-featured and native support for sections, tasks and subtasks. They are all shown in a tree structure to easily organize and plan your work

Track Progress Set, change and measure progress (%) for each task on your project

Workload Management It has never been easier to balance your team's workload. This view is designed to easily detect critical periods of time where your teammates are overloaded. Each member has his own row, with all their tasks displayed horizontally on the chart.

Change Tracking: Baselines Baselines are the best way to track schedule changes and delays. You can create as many baselines as you want (chart captures), and load them on top of your chart at any time in the future.

  • Malcolm App An example of a fully branded customer facing self-service portal
    An example of a fully branded customer facing self-service portal //
    2024-03-13
  • Malcolm App An example of a customer facing fully branded form (workflow)
    An example of a customer facing fully branded form (workflow) //
    2024-03-13
  • Malcolm App How you build a customer journey in MyMalcolm (our control panel)
    How you build a customer journey in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App How you create and manage content in MyMalcolm (our control panel)
    How you create and manage content in MyMalcolm (our control panel) //
    2024-03-13
  • Malcolm App There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see
    There are extensive options to brand and change the visual appearance of all the parts of Malcolm! your customers will see //
    2024-03-13
  • Malcolm App Transform your customer servicing with Malcolm!
    Transform your customer servicing with Malcolm! //
    2024-03-13

Our powerful, flexible and easy to use no-code platform lets you quickly digitise your routine customer service related tasks, customer journeys, actions, follow-ups, questions, knowledge & policies. Then surface these to your customers via a dedicated self-service portal or by using our embeds which enable you to bring content and self-service functionality from Malcolm! into your existing websites, apps or products.

Malcolm App

$ Details
paid Free Trial $50.0 / Monthly (Micro)
Platforms
Web
Release Date
2020 March
Startup details
Country
United Kingdom
State
London
City
London
Founder(s)
Tom Jordan
Employees
10 - 19

Instagantt features and specs

No features have been listed yet.

Malcolm App features and specs

  • FAQs / Articles / Knowledgebase: Yes
  • Workflows (digital forms): Yes
  • Integrations & Webhooks: Yes
  • Hosted Hub (portal): Yes
  • Payments: Yes
  • Embeds, Widgets, Overlays & Plugins: Yes
  • Comprehensive Control Panel & Dashboard: Yes

Instagantt videos

How to Create A Project Timeline on Instagantt

More videos:

  • Tutorial - How to Make a Gantt Chart | First Steps | Instagantt
  • Review - asana+instagantt+construction project planning and Tracking

Malcolm App videos

Introducing Malcolm!

Category Popularity

0-100% (relative to Instagantt and Malcolm App)
Project Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Task Management
100 100%
0% 0
Customer Service
0 0%
100% 100

Questions and Answers

As answered by people managing Instagantt and Malcolm App.

Why should a person choose your product over its competitors?

Malcolm App's answer:

The product is more powerful

What's the story behind your product?

Malcolm App's answer:

Since 2003 we’ve been designing, building and operating bespoke customer servicing focused systems for companies and organisations around the world. We’ve seen first hand the positive and transformative effect these systems deliver to our clients and their users. We’ve learnt a lot along the way about how best to design such systems and the features and technical approaches that make things stable, robust and usable. It has long been an ambition of ours to create a powerful, flexible and easy to use SaaS product available at a very competitive price. Malcolm! is that ambition realised. We hope that businesses large and small, all over the world, will use Malcolm! to make their own business better.

Who are some of the biggest customers of your product?

Malcolm App's answer:

  • Petplan
  • Outernet
  • Centtrip
  • Freemarket

What makes your product unique?

Malcolm App's answer:

Our combination of features and the teams experience of building customer servicing systems (for over 20 years!)

How would you describe your primary audience?

Malcolm App's answer:

Companies and/or organisations who have a high and growing level of customer service activity

Which are the primary technologies used for building your product?

Malcolm App's answer:

  • Laravel
  • PHP
  • Javascript
  • Elasticsearch

User comments

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What are some alternatives?

When comparing Instagantt and Malcolm App, you can also consider the following products

GanttPRO - GanttPRO is online Gantt chart software for project management. CEOs, project managers, and teams use it every day to solve project management challenges.

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Gantt - Create beautiful Gantt charts

Zendesk Support - Social Customer Support and Help Desk and Ticketing