Software Alternatives, Accelerators & Startups

Instagram VS LiveAgent

Compare Instagram VS LiveAgent and see what are their differences

Instagram logo Instagram

Instagram is a mobile, desktop, and Internet-based photo-sharing application and service that allows users to share pictures and videos either publicly, or privately to pre-approved followers.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Instagram Landing page
    Landing page //
    2021-10-12
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Instagram

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2010 January
Startup details
Country
United States
State
California
City
Menlo Park
Founder(s)
Kevin Systrom
Employees
250 - 499

Instagram features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Instagram videos

How to Use Instagram | Instagram Guide Part 2

More videos:

  • Review - INSTAGRAM++ FEATURES
  • Tutorial - What is Instagram, How to use it , New features - Hindi

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Instagram and LiveAgent)
Social Networks
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Network
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Instagram and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Instagram and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Instagram and LiveAgent

Instagram Reviews

  1. It made targeted marketing more easy

    Instagram is the best social media platform for me I personally really like because it is not just for sharing pictures ,reels and stories but also I am working most of the time to promote the businesses and increase the sales. I run paid ads on Instagram see the insights of progress of that ad and the most important and great feature of Instagram business is that it allow us to targeted audience for our product and services as a result we get more sales so that is the most favourite thing which I like in this platform.

    ๐Ÿ‘ Pros:    User-friendly|Best for getting targeted audienc|Storytelling features|Visual engagement
    ๐Ÿ‘Ž Cons:    Costly for running ads|Algorithm changes
  2. good exprience
    ๐Ÿ‘ Pros:    Advanced features
    ๐Ÿ‘Ž Cons:    Ads
  3. entertaining app

    its very useful to show your talent like the meme pages also for the updates and knowledge

    ๐Ÿ‘ Pros:    Easy to use
    ๐Ÿ‘Ž Cons:    Nothing, so far

Top 12 Alternative Social Media Platform to Consider: An Overview
Forget the LinkedIn grind and Instagram highlight reel. Polywork paints a more nuanced portrait of your professional life. Imagine a platform where you showcase your full spectrum of skills, interests, and side hustles, beyond just the traditional "job." Polywork is your personal digital canvas, letting you craft a website-like profile highlighting projects, publications,...
The 7 Best Facebook Alternatives in 2024
If youโ€™re dropping Facebook as part of a plan to downsize the number of apps installed on your phone or to reduce the number of websites you visit per day, switching over to Instagram full-time isnโ€™t a bad idea. The vast majority of your Facebook friends will likely already be on Facebook. Many will already post their family and other life updates on their Instagram...
How to Sell Art Online and Make Money From Home
My daughter sells art directly to her followers on Instagram. All thatโ€™s needed is a way to collect payments, such as PayPal or Stripe. She posts pictures of already completed digital art, and people message her when they want to buy. You can also apply for Instagram Shopping, where customers can shop directly from your images.
20 Websites Like DeviantArt {2021}
Instagram has grown as the default place to get famous. Though apparently, it looks glitters, it can be terrible by any stretch.
Top 10 Video Blogging Websites in 2022
Over 5 million videos are posted on Instagram every day. It is also free to join and allows creators to post videos running from 15 seconds (for Instagram Stories) to 60 minutes (live stream videos).

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    ๐Ÿ Competitors: Zendesk, Freshdesk
    ๐Ÿ‘ Pros:    Easy to use|Easy integration|Automation and custom functions
    ๐Ÿ‘Ž Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgentโ€™s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgentโ€™s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Instagram seems to be more popular. It has been mentiond 66 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Instagram mentions (66)

  • What concert/rave/festival that you have been to has been the best โ€œbang for your buckโ€?
    IG (Instagram) - social media site, a lot of smaller promoters - the types that throw free parties - will be on here: https://instagram.com. Source: over 2 years ago
  • is there a way to post to instagram using a pc
    Yes, you can now simply go to instagram.com, log in, and use the + icon on the top to upload content. Source: over 2 years ago
  • instagram has been fucking terrible these past few days
    Ive been having WAY too much problems with this fucking app these past few days, first of all, whenever I reach a certain point in my saved posts or explore page it always says "failed to load" and theres a retry button next too it but it doesnt do shit, also on the current laptop im using instagram is completely frozen, I try going to instagram.com but its just a fucking empty white page with the instagram logo... Source: over 2 years ago
  • ig page not opening
    Do anyone got a fix for not opening instagram.com? It loads to that shit and stops Macbook air M1 13" only happens on safari. Source: over 2 years ago
  • Chess choco cookies' super epic costume "Instrument Of Evil" i made in occasion of them getting a new costume! Their skill becomes the dark squad! More details in the comment ig
    Follow my ig please- https://instagram.com/ bluecornartist?utm_medium=copy_link (Sorry for the plug but l'm trying to grow a new acc Imao). Source: over 2 years ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Instagram and LiveAgent, you can also consider the following products

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

X (Twitter) - Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PixelFed - PixelFed is a federated image sharing platform, powered by the ActivityPub protocol.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.