InstantWP Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

InstantWP mentions (5)

• What are some good online journals to use that are free?

  I have a couple different blogs, one of them is journal-like. I use a self-hosted WordPress. I highly recommend* WP because you can do pretty much anything with it and it works great as a journal/diary right out of the box. If you host it online and want it private that's easy enough to do with a plugin and a few settings tweaks. However, WordPress does not actually require it be on the internet to work. You can... Source: over 1 year ago

• Lowest cost XYZ for "repair shops", musings from reading various posts

  Offline Editing/Testing Tool: (https://instantwp.com) $0 ... DONT make edits to a live site, unless your superman (ps you arnt). Good for demo's, stand-alone from USB/cloud. Source: almost 2 years ago

• Migration from Wordpress to Blogger

  If you don't want anyone to see the site does it need to be online at all? You could use something like https://instantwp.com or https://localwp.com to host a local instance of WordPress. You would be able to install any plugin you want. Source: almost 3 years ago

• InstaWP - Launch a disposable WP instantly! (free)

  I think they're referring to InstantWP. Source: about 3 years ago

• Free websites where I can just write in PHP?

  If OP is just wanting to tinker around and also not install anything, they could download InstantWP and put a blank PHP file in the base directory and access it through a web browser locally. Source: about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: about 2 years ago