Software Alternatives, Accelerators & Startups

Interakt VS NICE inContact

Compare Interakt VS NICE inContact and see what are their differences

Interakt logo Interakt

Easily interact with every user of your app. Setup Your User Interaction Headquarter Today!

NICE inContact logo NICE inContact

Get the DMG Consulting report reprint on cloud contact centers.
  • Interakt Landing page
    Landing page //
    2019-01-08
  • NICE inContact Landing page
    Landing page //
    2023-10-04

Interakt videos

What is Interakt

More videos:

  • Tutorial - Product Tutorials - Interakt Email App
  • Tutorial - Product Tutorials - Interakt Live Chat App

NICE inContact videos

NICE inContact CXone Quality Management Pro Improves the Customer Experience

More videos:

  • Demo - NICE inContact Demo - Virtual Call Center, VOIP Contact Center Software
  • Review - NICE inContact CXone for IT Leaders

Category Popularity

0-100% (relative to Interakt and NICE inContact)
Android
100 100%
0% 0
Communication
16 16%
84% 84
Enterprise Communication
0 0%
100% 100
Social & Communications
100 100%
0% 0

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Interakt and NICE inContact

Interakt Reviews

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NICE inContact Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Nice inContact is another cloud-based contact center that lets businesses manage communication channels like chat, social media, and voice. And they’re actually what RingCentral is using to provide their “unified communications” platform. (Essentially, RingCentral has an agreement with NICE to resell / whitelabel their product alongside their own phone system and messaging...
Source: www.dialpad.com
Best Call Center Software: The Complete List (2020 Update)
NICE inContact is another cloud-based call center software that helps improve customer service with their universal routing queue, top-of-the-line workforce optimization suite, personal connection dialer, and automation tools.

What are some alternatives?

When comparing Interakt and NICE inContact, you can also consider the following products

WATI - No-code chatbot builder for WhatsApp Business

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

WhatsApp Business - Communicate more efficiently with your customers

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

AiSensy - Whatsapp Chatbot, CRM & Marketing

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.