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Intercom VS Acumatica

Compare Intercom VS Acumatica and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Acumatica logo Acumatica

Acumatica is adaptable cloud accounting software and cloud ERP software for small to midsize businesses.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Acumatica Landing page
    Landing page //
    2023-10-15

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

Acumatica

Website
acumatica.com
Pricing URL
Official Acumatica Pricing
Release Date
2006 January
Startup details
Country
United States
State
Washington
City
Kirkland
Founder(s)
John S. Howell
Employees
100 - 249
Edit details

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Acumatica videos

No Acumatica videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and Acumatica)

Intercom

Acumatica

Customer Support
100 100%
Customer Support
0% 0
ERP
0 0%
ERP
100% 100
CRM
91 91%
CRM
9% 9
Help Desk
100 100%
Help Desk
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Acumatica

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Acumatica Reviews

17 Best ERP Software To Monitor Business Vitals In 2024
Features include its cloud-based architecture making it ideal for distributed teams or remote employees. Acumatica’s modular design allows businesses to choose the modules they need to meet their specific requirements and customize the software to their specific workflows. Acumatica also offers strong financial management functionalities that comply with accounting standards...
Source: thecfoclub.com
Top 9 NetSuite Alternative Software for Professional Services
Acumatica can be a good choice if you’re looking for a customizable platform for optimized business operations. Users have noted that Acumatica’s high level of flexibility can be both a good and bad thing, as the complexity can lead to increased expenses. Additionally, reviews note that the essential reporting functionality is somewhat limited.
Source: productive.io
Top 9 Odoo Alternatives
With powerful automation and workflows, Acumatica offers general ledger management, accounts receivable and payable, expense tracking, invoicing, cash and currency management, multi-entity and multi-company management, time tracking, payroll, inventory and warehouse management, point of sale features, and document templates.
Source: softwareconnect.com
Best ERP Software 2022: Top Rated ERP Systems Comparison
Price: You can get a quote for pricing details. With Acumatica, you will have to pay for the computing resources only. The pricing is based on the three simple factors, applications you want to start using, type of licenses (SaaS Subscription, Private Cloud Subscription, or Private Perpetual License), and level of consumption based on the volume of your business transactions...
Source: www.softwaretestinghelp.com
Top 10 best wholesale distribution solutions for 2024
Examples of wholesale distribution solutions on the market include Fishbowl, WinWeb, and Acumatica Cloud ERP. But even software that isn’t specially made for wholesale distribution companies can offer important features, such as inventory control and work order management.
Source: www.method.me

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Acumatica mentions (0)

We have not tracked any mentions of Acumatica yet. Tracking of Acumatica recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Acumatica, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SAP ERP - SAP ERP is enterprise resource planning software developed by the German company SAP SE.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oracle NetSuite - NetSuite is the leading integrated cloud business software suite, including business accounting, ERP, CRM and ecommerce software.

Drift - A messaging app that helps you grow your business.

Sage Intacct - Intacct is a cloud-based accounting and financial management system that is designed for the businesses of all levels.

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