Software Alternatives, Accelerators & Startups

Intercom VS CodePen

Compare Intercom VS CodePen and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

CodePen logo CodePen

A front end web development playground.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • CodePen Landing page
    Landing page //
    2018-09-30

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

CodePen videos

What Is Codepen?

More videos:

  • Review - Learn to use CodePen from a co-founder of CodePen
  • Review - Using CodePen For Inspiration & Learning

Category Popularity

0-100% (relative to Intercom and CodePen)
Customer Support
100 100%
0% 0
Text Editors
0 0%
100% 100
CRM
100 100%
0% 0
Programming
0 0%
100% 100

User comments

Share your experience with using Intercom and CodePen. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and CodePen

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

CodePen Reviews

8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Codepen is a social development environment for front-end designers and developers. Build and deploy a website, show off your work, build test cases to learn.
Best Online Code Editors For Web Developers
Probably the most popular online code editor. CodePen is fast, easy to use, and allows a web developer to write and share HTML/CSS/JS code online.
Source: techarge.in
Top 25 websites for coding challenge and competition [Updated for 2021]
CodePen is a cool online IDE that allows you to write code in your browser and see the result just as you build it. CodePen challenges is a place for leveling up your skills by building things. Each week, new challenges appear for you to tackle, and the best “Pens” get picked.
6 Coding Playgrounds For Web Developers
Codepen is probably one of the most popular coding playgrounds out there. Chris Coyier of CSS Tricks is a co-founder/co-creator of Codepen, which probably explains why this web app looks grand. Aside from its sleek visuals, Codepen displays live previews of the changes you make in its editor, making it easier to see cause and effect.

Social recommendations and mentions

Based on our record, CodePen seems to be a lot more popular than Intercom. While we know about 488 links to CodePen, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

CodePen mentions (488)

  • Top CSS Websites for Developers: Elevate Your Frontend Skills
    CodePen is an online code editor and community for front-end developers. It allows you to write HTML, CSS, and JavaScript code directly in your browser and see the results instantly. CodePen is a fantastic platform for experimenting with CSS, sharing your work, and discovering what other developers are creating. - Source: dev.to / 10 days ago
  • Flems.io
    Flems.io is similar to online editors like CodePen or JSFiddle, but has one unique selling point. You do not need an account or any external memory: Flems.io stores all data in the URL!. This is ideal for short tests and demos provided on dev.to or other online media. - Source: dev.to / 22 days ago
  • Enhance CSS view transitions with Velvette
    See the Pen Todo list transition by david omotayo (@david4473) on CodePen. - Source: dev.to / 29 days ago
  • Building the Blocks of the Web: A Beginner's Guide to HTML
    The key to mastering HTML is consistent practice. Experiment with different tags, attributes, and layouts to solidify your understanding and gain creative confidence. There are many online playgrounds like CodePen [https://codepen.io/] where you can experiment with HTML, CSS, and JavaScript code. - Source: dev.to / about 1 month ago
  • Things you should do in your dev journey 🖥️👩‍💻
    Build Projects: Websites like GitHub and GitLab host countless open-source projects where you can contribute and collaborate with other developers. Moreover, platforms like CodePen and Glitch provide environments for building and sharing web projects. - Source: dev.to / 2 months ago
View more

What are some alternatives?

When comparing Intercom and CodePen, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JSFiddle - Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CodeSandbox - Online playground for React

Drift - A messaging app that helps you grow your business.

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.