Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

DataDome Reviews

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago

DataDome mentions (4)

• Website Bypasser doesn't work

  I think part of the problem is the SS bypass function is just not great. Another part might be not having everything whitelisted that needs to be. For example, using the NoScript browser plugin I can see that this webpage right here attempts connections to reddit.com, redditmedia.com, redditstatic.com, datadome.co, google.com and sentry.io. Source: over 1 year ago

• What are you using lambda @ edge and cloudfront functions for ?

  We have AWS enterprise support, after weeks of trying to mitigate with WAF under the direction of AWS, they finally recommended DataDome to us (via AWS MarketPlace) and admitted that Shield/WAF isn't as advanced as their solution. Source: about 2 years ago

• How to rate-limit website traffic

  There are specialized products like https://datadome.co/ (disclaimer: I know them) which are specialized in bot protection, they're probably too expensive for a personal use but maybe you can try reaching their support to see if there'd be a way to get it cheap for personal use. Source: almost 3 years ago

• Ask HN: Who is hiring? (June 2021)

  DataDome | NYC / Paris | Full Time | Onsite or Remote https://datadome.co https://docs.datadome.co/ Bot hunters is a full time job! With our SaaS cybersecurity technology, we detect and manage non-human traffic in real-time to protect our clients’ websites and APIs. Named as a Strong Performer by Forrester, DataDome is a growing cybersecurity pioneering in bot detection and protection for content publishers,... - Source: Hacker News / about 3 years ago