Software Alternatives, Accelerators & Startups

Intercom VS Disbug

Compare Intercom VS Disbug and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Disbug logo Disbug

Bug reporting tool that records screen and posts to Jira along with console & network logs
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Disbug Landing page
    Landing page //
    2023-08-25

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Disbug videos

Disbug : Bug reporting tool for web development teams

Category Popularity

0-100% (relative to Intercom and Disbug)
Customer Support
100 100%
0% 0
Developer Tools
0 0%
100% 100
CRM
100 100%
0% 0
Error Tracking
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Disbug

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Disbug Reviews

We have no reviews of Disbug yet.
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Social recommendations and mentions

Based on our record, Disbug should be more popular than Intercom. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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Disbug mentions (10)

  • Need help with a QA reporting tool
    I have found this tool disbug.io with a lifetime deal for 89$, does anyone here have experience using this? Would like to know if it’s worth it. Source: 7 months ago
  • 10 Tips to choose the right web development stack for your team
    Improved productivity - When you have a well-integrated technology stack, you can save time and improve your workflow. This not only allows you to get more work done in a shorter amount of time, but it can also help you stay organized and focused on your tasks. - Source: dev.to / almost 2 years ago
  • Agile- Everything you need to know
    Improve your development cycle with the perfect tool for free! - Source: dev.to / almost 2 years ago
  • Manage your software development project without a project manager
    Top 10 project management tools that'll help you navigate the project without a project manager Disbug Bugs are a pain. They make a project managers' life difficult and prevent us from working on the things that matter most. Disbug is a bug reporting tool designed to cater the needs and make lives easier for a project manager, developer, tester and also the designer. - Source: dev.to / almost 2 years ago
  • 10 efficient habits to develop as a web developer: Personal and professional
    Set up a system - First, you need to set up a system for tracking bugs. This system should include a description of the bug, the steps needed to reproduce it, and any other relevant information. Tools like Disbug helps ease this process. Reporters and clients can report a bug with all the neccessary information in just a click. Setting up a tool like Disbug will save an enormous amount of time and money for the... - Source: dev.to / almost 2 years ago
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What are some alternatives?

When comparing Intercom and Disbug, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bird Eats Bug - Saw a bug? Send an instant replay to engineers. It will come with console logs and everything. Developers will ❤️ you.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

Drift - A messaging app that helps you grow your business.

Buglife - Seriously awesome bug reporting for iOS apps