Intercom Reviews

1. Eleanor Bennett

   | Digital Marketing Specialist at Logit.io | about 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Doppler Reviews

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago

Doppler mentions (20)

• Show HN: Novops – Secret and Config manager for local and CI environments

  How hard would it be to add support for Doppler (https://doppler.com)? - Source: Hacker News / about 1 month ago

• Keeping secrets out of public repositories

  If you’re asking yourself where you should be keeping secrets, you should be using a secrets manager. Two examples include Doppler (https://doppler.com). - Source: Hacker News / 4 months ago

• Ask HN: How do you get developers to trust your product?

  I'm a developer advocate at Doppler (https://doppler.com), and we are a secrets (API keys, certs, etc.) management platform. I create content that's aimed at informing readers about our product. One of the biggest challenges I've encountered is convincing developers to trust our platform in a world of zero trust. Since we store important and sensitive data, we are often asked about how we encrypt data and what we... - Source: Hacker News / 4 months ago

• Ask HN: Where do you save your API keys?

  Doppler (https://doppler.com) is my preferred tool for storing API keys. It centralizes where you manage all of your environmental variables and makes it so you never risk exposing your API keys in a code repo. There's a CLI tool that makes it easy to use all of your environment variables while you're developing and a ton of integrations for wherever you prefer to deploy your... - Source: Hacker News / 4 months ago

• A mistakenly published password exposed Mercedes-Benz source code

  It seems like they made a lot of assumptions that something like this wouldn't happen. They assumed employees would never leak secret information, and that their GitHub repos would never be exposed. They could've used https://doppler.com) and never had this problem. It's a little too easy to get comfortable thinking things work well the way they are. This should be a warning to other companies to seriously... - Source: Hacker News / 5 months ago