Software Alternatives, Accelerators & Startups

Intercom VS Facebook Business Manager

Compare Intercom VS Facebook Business Manager and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Facebook Business Manager logo Facebook Business Manager

Manage ad accounts, Pages, and the people who work on them — all in one place. It's free.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Facebook Business Manager Landing page
    Landing page //
    2023-12-06

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Facebook Business Manager videos

Facebook Business Manager Review & Walkthrough

More videos:

  • Tutorial - Facebook Business Manager Tutorial: A Guide for 2022
  • Review - Meta Business Suite Setup - The Complete Guide For 2022 (Formerly Facebook Business Manager)

Category Popularity

0-100% (relative to Intercom and Facebook Business Manager)
Customer Support
100 100%
0% 0
Ad Management
0 0%
100% 100
CRM
100 100%
0% 0
Business Intelligence
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Facebook Business Manager

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Facebook Business Manager Reviews

We have no reviews of Facebook Business Manager yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Facebook Business Manager seems to be a lot more popular than Intercom. While we know about 75 links to Facebook Business Manager, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Facebook Business Manager mentions (75)

  • WhatsApp Business API Guide: The Complete Overview (2023)
    To start using WhatsApp Business API, businesses need a Facebook Business Manager account, a verified WhatsApp Business Account, and a phone number for messages. Here’s how they can start:. Source: 7 months ago
  • Can't see the Business Manager, Client can I have permissions!
    When I login to business.facebook.com I can see all the other Client Business Managers but not this one. Source: 7 months ago
  • Facebook Business Manager continually redirecting to Business Suite?
    This has been happening for a long time - and with multiple different agencies too. Whenever I go to business.facebook.com - it has, historically, brought up Business Manager, which is good - but for the last year and a half, when I go there, it automatically redirects to Business Suite. You used to be able to select to switch back over to Business Manager and it would remember that setting but it's no longer... Source: 8 months ago
  • How To Use Facebook Accounts For Business?
    You can also change your profile picture from within the Meta Business Manager. This is especially helpful if you manage multiple Facebook accounts for different businesses or services, such as advertising and social media management. However, you must log into Meta Business Manager with the email address associated with your business to access it. This prevents your personal Facebook profile from showing up in... Source: 9 months ago
  • Facebook Business Manager - How To Log Out The Account?
    I opened a business account on business.facebook.com. Source: 10 months ago
View more

What are some alternatives?

When comparing Intercom and Facebook Business Manager, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Imoji - Turn selfies or any photo into stickers you can text

Drift - A messaging app that helps you grow your business.

Asymmetrical - A new kind of publishing company