Software Alternatives, Accelerators & Startups

Intercom VS Facebook for Business

Compare Intercom VS Facebook for Business and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Facebook for Business logo Facebook for Business

Facebook Business gives the latest news, advertising tips, best practices and case studies to meet the business goals.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Facebook for Business Landing page
    Landing page //
    2023-09-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Facebook for Business videos

No Facebook for Business videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Intercom and Facebook for Business)
Customer Support
100 100%
0% 0
Small Business
0 0%
100% 100
CRM
100 100%
0% 0
Business Network
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Facebook for Business

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Facebook for Business Reviews

37 Apps Like Thumbtack To Help You Pick Up More Work in Your Field
allows for in-depth filtering to only show ads to potential leads that will be interested in your business. Don’t let the technical jargon scare you. Facebook Ads is user-friendly and with a small investment, it’s certainly one of the most cost-effective ways to market to gain visibility for your business.
10 Alternatives To Google And Facebook Ads
As you can see, there are many alternatives to Google Ads and Facebook Ads that diversify your marketing mix. By integrating more channels into to your daily advertising strategy, you will incorporate a larger audience, build a funnel, gain more sales over time, and have touch points across all network types on the web (search engines, app stores, marketplaces, display,...
Source: www.ppchero.com
Want to Diversify Your Marketing? Here Are 7 Alternatives to Facebook
Instagram: The quickest way to diversify your advertising channels if you already use Facebook advertising, as Instagram uses the Facebook ads manager.
Source: au.oberlo.com
The 5 Best Alternatives to Facebook Ads Right Now
We’ve written extensively about using Facebook Ads so check that post for a more complete understanding!
Source: www.mobidea.com
Posting Ads On Facebook Only? You Might Want To Consider These Alternatives
Facebook Ads is considered to be one of the most powerful advertising platforms for ‘n’ number of marketers today. You will be surprised to learn that Facebook is the number one social media platform used by businesses, and around 41% of the small businesses in the US actively incorporate Facebook in their online marketing strategy (eMarketer).

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Facebook for Business mentions (0)

We have not tracked any mentions of Facebook for Business yet. Tracking of Facebook for Business recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Facebook for Business, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SocialPilot - SocialPilot is an app designed to help businesses and professionals with social media marketing.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Fomo - Fomo turns your site into the online equivalent of a busy store

Drift - A messaging app that helps you grow your business.

Buzzstream - Build Relationships. Build Buzz. Web-based software that helps the world’s best marketers promote their products, services and content.