Software Alternatives, Accelerators & Startups

Intercom VS Glimpse

Compare Intercom VS Glimpse and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Glimpse logo Glimpse

Discover trends before they're trending
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Glimpse Landing page
    Landing page //
    2023-10-21

Use the code saashub for 50% off your first month

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Glimpse

Pricing URL
-
$ Details
freemium $49.0 / Monthly (Pro)
Platforms
Google Chrome
Release Date
2022 February

Intercom features and specs

No features have been listed yet.

Glimpse features and specs

  • Absolute Search Volume: Yes
  • Trend Discovery: Yes
  • People Also Search: Yes
  • Channel Breakdown: Yes
  • Trend Trajectory: Yes
  • Trend Forecasting: Yes
  • Topic Map: Yes
  • Data Export (Google Sheets / Excel): Yes
  • Google Search Console Sync: Yes
  • Amazon Search Data: Yes
  • Trend Alerts: Yes
  • Seasonality: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Glimpse videos

Glimpse Review - with Tom Vasel

More videos:

  • Review - The Begg Knives Steelcraft Mini Glimpse Pocketknife: The Full Nick Shabazz Review
  • Review - Blade - Glimpse FPV - Review and Flight

Category Popularity

0-100% (relative to Intercom and Glimpse)
Customer Support
100 100%
0% 0
Trends
0 0%
100% 100
CRM
100 100%
0% 0
Productivity
0 0%
100% 100

Questions and Answers

As answered by people managing Intercom and Glimpse.

What makes your product unique?

Glimpse's answer:

Glimpse leverages a proprietary algorithm that doesn’t have the lag that other search volume data providers have. Other providers have a number of issues, including lag time and bundling similar keywords together, which decrease the accuracy of their estimates. This is especially important for trends - for example, many of the other tools showed “chatgpt” having 0 or minimal search volume in mid-January 2023 when Glimpse showed it having 4M searches. Google Trends data doesn't suffer from these issues, and Glimpse's data is the only source that aligns with Google Trends.

User comments

Share your experience with using Intercom and Glimpse. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Glimpse

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Glimpse Reviews

We have no reviews of Glimpse yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Glimpse should be more popular than Intercom. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Glimpse mentions (16)

  • Advices on making money online.
    If you want to build something instead, I suggest taking a look at indie hackers to see what other people are doing or using a tool like glimpse to find trends before they pop-off and build a solution to those things. Source: 11 months ago
  • What job would be the best for someone just getting into Computer Science?
    The most valuable and impressive thing you can do is build a business. Hands down. Especially if it makes money. That will show you're not just a cog in the wheel but able to critically think and have valuable practical skillsets. I would experiment with something that has tailwinds. Like an AI business, or a VR business once the new apple VR app store comes out. you'd be shocked at how much you can make... Source: almost 1 year ago
  • I want to help entrepreneurs start successful businesses
    For example; trends.co is not very good because the people that write for them are journalists, not business owners so although the writing is good, the ideas are poorly researched. On the other hand, meetglimpse.com is pretty good, they have nuanced and unique business ideas that you can take advantage of but the market research behind it is a little lacking, their chrome extension tool is great tho. And then... Source: about 1 year ago
  • What realistic online business could I start these days with 5000$
    a lot of things. I've built 3 online businesses that were profitable with under $1000. it's really just a hustle once you get product market fit. Starting something online shouldn't take that much money if you know how to test it. Check out like trends.vc, explodingideas.co, meetglimpse.com etc. They may be able to spark your creativity for ideas that could be good opportunities for the price point. Source: about 1 year ago
  • Underrated/lesser known side hustles?
    Great idea. You should scrape ideas from meetglimpse.com, explodingideas.co, trends.co and the other sites that post ideas. Would be an easy way to bulk up the document. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Glimpse, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Exploding Topics - Get inspirations for blog posts, startup projects, cocktail conversations and beyond on Trennd, the one-stop aggregator for emerging search and social trends.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Google Trends - Explore Google trending search topics with Google Trends.

Drift - A messaging app that helps you grow your business.

Widgeridoo - Custom and pre-made widgets for iOS and macOS