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Intercom VS Google Maps

Compare Intercom VS Google Maps and see what are their differences

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  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Google Maps logo Google Maps

Find local businesses, view maps and get driving directions in Google Maps.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Google Maps
    Image date //
    2024-01-08

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

Google Maps

Website
google.com
Pricing URL
-
Release Date
-
Edit details

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Google Maps videos

+ Add

New Apple Maps Features That Beat Google Maps!

More videos:

  • Review - Unhelpful Google Maps Reviews - Sub Safari
  • Review - Epic Google Maps Reviews by Local Guides | The Review Review Episode 3

Category Popularity

0-100% (relative to Intercom and Google Maps)

Intercom

Google Maps

Customer Support
100 100%
Customer Support
0% 0
Maps
0 0%
Maps
100% 100
CRM
100 100%
CRM
0% 0
Web Mapping
0 0%
Web Mapping
100% 100

User comments

Share your experience with using Intercom and Google Maps. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Google Maps

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Google Maps Reviews

7 Alternatives to Google Maps for Navigation
Google Maps is often the go-to navigation app for many of us. But what if you’re looking for something a little different? There are many alternatives to Google Maps that provide similar features and functions.
Source: gisgeography.com
8 Best Roadtrippers Alternatives for Efficient Trip Planning in 2023
Google Maps is a versatile web service that provides precise geographical data. It offers aerial and street views, route planning for multiple modes of transportation, and other services such as the Google Maps API for embedding into websites and mobile applications.
Source: www.upperinc.com
Going Beyond: The Best Alternatives to Google Maps in 2024
Operating since 1998, Google is one of the world’s top corporations. Google’s legendary Internet search engine makes it possible to find information quickly, while the now free version of Google Maps leads you to your destination more efficiently than many in-car navigation systems that require a hefty surcharge. So it’s not surprising that many people think of Google Maps...
Source: stratoflow.com
The 8 Best Alternatives to Google Travel Trip Summaries
No longer having access to Google Trip Summaries doesn’t mean you can’t sync your itinerary with Google Maps. Wanderlog allows you to export your itinerary activities to Google Maps. It also syncs so that the map updates if you change or add to your plans in the Wanderlog app.
Source: wanderlog.com
Top 15 Google Maps Alternatives (2024 Edition)
Is Google Maps being discontinued?No, it is not being discontinued, but Google announced that the Street View app for Android will be discontinued on March 31, 2023. It also ended support for outdated Google Maps app version 9.64 and Android version 4.3 and below on October 31, 2021. What’s the best alternative for Google Maps in truck routing?According to surveys, Google...
Source: blog.route4me.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Google Maps mentions (0)

We have not tracked any mentions of Google Maps yet. Tracking of Google Maps recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Google Maps, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Mapbox - An open source mapping platform for custom designed maps. Our APIs and SDKs are the building blocks to integrate location into any mobile or web app.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

QGIS - QGIS is a desktop geographic information system, or GIS.

Drift - A messaging app that helps you grow your business.

OpenStreetMap - OpenStreetMap is a map of the world, created by people like you and free to use under an open license.

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