Software Alternatives, Accelerators & Startups

Intercom VS Light in the Box

Compare Intercom VS Light in the Box and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Light in the Box logo Light in the Box

LightInTheBox Online Shopping is one of the best mobile applications that contain millions of trending items on low prices to help you buy your dream items on the lower prices.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Light in the Box Landing page
    Landing page //
    2023-08-30

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Light in the Box videos

Light in the Box Review

More videos:

  • Review - Light in the Box HONEST Review - Jimmy Choo Viola & Louboutin Kate Dupes | Shoe Try On UNSPONSORED
  • Review - Light In The Box try on Haul / WITHINMYSTYLE

Category Popularity

0-100% (relative to Intercom and Light in the Box)
Customer Support
100 100%
0% 0
Shopping
0 0%
100% 100
CRM
100 100%
0% 0
Food Delivery
0 0%
100% 100

User comments

Share your experience with using Intercom and Light in the Box. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Light in the Box

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Light in the Box Reviews

We have no reviews of Light in the Box yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Intercom should be more popular than Light in the Box. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Light in the Box mentions (1)

  • July formal wedding at a national park.
    To add to this, a lot of these pop up sites will steal designs from other places to make a really bad knock off, then use the pictures from the original designer as well. Tossing this image into a reverse image search isn't finding the exact same item, but it's finding images with an identical background and very similar styles of clothing on lightinthebox.com. Source: about 1 year ago

What are some alternatives?

When comparing Intercom and Light in the Box, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Bantoa - Bantoa is an online shopping mobile application that helps you find your perfect outfits and shop your clothes from top fashion sites.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

The Luxury Closet - The Luxury Closet is an interactive mobile application that helps you find the luxury and trendy clothes, bags, shoes, accessories, and much more of the top brands like Louis Vuitton, Chanel, and Gucci at up to 70 % off.

Drift - A messaging app that helps you grow your business.

Hollister So Cal Style - Hollister So Cal Style is an online shopping mobile application that helps you buy stylish and trendy clothes from the world’s top brands right through your smartphone.