Software Alternatives, Accelerators & Startups

Intercom VS Localize

Compare Intercom VS Localize and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Localize logo Localize

Localize is a no-code translation solution for SaaS platforms, allowing you to easily translate your web app, dashboard, API docs, and much more.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Localize Landing page
    Landing page //
    2021-12-10

Localize is a no-code translation solution for SaaS platforms, allowing you to easily translate your web app, dashboard, API docs, and much more. With traditional solutions - as well as building it in-house - it could take months to offer multilingual support to users. With Localize, you can translate your SaaS platform in just hours - allowing you to expand into new markets and delight customers around the globe.

Enterprise SaaS brands like Cisco, Intuit, Atlassian, Afterpay, Discord, and Canva use Localize to easily translate their platforms and provide great user experiences to all customers.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Localize

$ Details
paid Free Trial $50.0 / Monthly (Starter)
Platforms
Browser Web iOS Android Cloud
Release Date
2015 March

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Localize videos

How I Localize Japanese: An Actual Example From My Job

More videos:

  • Demo - How Localize Works

Category Popularity

0-100% (relative to Intercom and Localize)
Customer Support
100 100%
0% 0
Localization
0 0%
100% 100
CRM
100 100%
0% 0
Website Localization
0 0%
100% 100

User comments

Share your experience with using Intercom and Localize. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Localize

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Localize Reviews

Best Localization Software in 2022
It is possible to translate web pages and apps in a more efficient manner. Localize is a low-code solution for managing multilingual content for multinational companies. Simply add the Localize snippet to your website or web app and leave the rest to our software. Our file-less approach allows for easy version control and speedy communication with translators, resulting in...
Source: tolgee.io

Social recommendations and mentions

Based on our record, Intercom should be more popular than Localize. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Localize mentions (3)

  • How to handle big translation projects with a Gatsby site ?
    There are definitely i18n solutions to problems like this, but have you looked at an agent based solution such as https://localizejs.com? We used it for a project at work and it’s actually a surprisingly robust way to deal with translation by separating language management from development effort. Source: about 3 years ago
  • On Depression and Founders
    I run a company called Localize (https://localizejs.com). I’d love to speak to anyone with a background like yours for a PM or technical role with us. There’s no experience better than starting and failing at startups/side projects to prepare yourself for a Product Management role. brandon@localizejs.com. - Source: Hacker News / about 3 years ago
  • Ask HN: Who is hiring? (April 2021)
    Localize | https://localizejs.com | REMOTE (US / Canada) | Full-time | Backend & Full Stack Engineers We're hiring Full-Stack Engineers to join our remote-first team. As a core member of our engineering team, you’ll be responsible for implementing new functionality within Localize’s core product, maintaining existing code and functionality, and improving existing systems for maintainability, scalability, and... - Source: Hacker News / over 3 years ago

What are some alternatives?

When comparing Intercom and Localize, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

POEditor - The translation and localization management platform that's easy to use *and* affordable!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Transifex - Transifex makes it easy to collect, translate and deliver digital content, web and mobile apps in multiple languages. Localization for agile teams.

Drift - A messaging app that helps you grow your business.

Phrase - A platform offering AI-powered translation tools for localization at scale.