Software Alternatives, Accelerators & Startups

Intercom VS Microsoft Azure Active Directory

Compare Intercom VS Microsoft Azure Active Directory and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft Azure Active Directory logo Microsoft Azure Active Directory

Azure Active Directory is a comprehensive identity and access management cloud solution that provides a robust set of capabilities to manage users and groups and help secure access to applications including Microsoft online services like Office 365 …
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Microsoft Azure Active Directory Landing page
    Landing page //
    2023-02-06

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Microsoft Azure Active Directory videos

What is Azure Active Directory B2C? | Azure Active Directory

More videos:

  • Review - Advanced use cases with Azure Active Directory B2C | Azure Active Directory

Category Popularity

0-100% (relative to Intercom and Microsoft Azure Active Directory)
Customer Support
100 100%
0% 0
Identity And Access Management
CRM
100 100%
0% 0
Identity Provider
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Microsoft Azure Active Directory

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Microsoft Azure Active Directory Reviews

The Top 10 Single Sign-On Solutions For Business
Microsoft Azure Active Directory (Azure AD) is one of the most widely used Single Sign-On applications, enabling users to log into multiple accounts with their Office 365 user details. The platform is a cloud based identity and access management service, which allows employees to sign-in to Office 365, the Azure portal (Azure being Microsoft’s cloud application services) and...
10 Best Auth0 Alternatives and Similar Platforms
Administrators may also deploy the tool to map the user experience and manage authentication. Through APIs, Azure Active Directory may connect to a variety of third-party services, including Microsoft Office 365, Salesforce, and more.
Best Identity Management Software
Microsoft Azure Active Directory (Azure AD) is a cloud-based identity and IAM solution that can manage users, printers and GPOs. Azure AD is used for employees and Azure AD B2B for guest users and external partners. AD B2C controls how you sign up, sign in and manage your profile when you use your applications.
The 6 Best Identity Access Management Tools
Microsoft Azure Active Directory – From the makers of the most used operating system platform, which means it can easily be implemented on most networks and integrates well with existing access control systems.
20 Identity Management Solutions You Should Know
With a single sign on, Microsoft Azure’s Active Directory allows users to access more than 2,800 SaaS apps, from Salesforce to Canvas — provided they’re cleared to access them, of course. Azure AD also lets IT personnel customize access to sensitive materials and outline conditional access protocols. (For example: “This user should have access to this app only while...
Source: builtin.com

Social recommendations and mentions

Based on our record, Microsoft Azure Active Directory should be more popular than Intercom. It has been mentiond 15 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Microsoft Azure Active Directory mentions (15)

  • AWS Users, Roles, and Identity Center Demystified
    Human users using Roles can leverage IAM Identity Center (formerly AWS SSO) which offers a pretty good experience, whether we're federating from Active Directory (a popular choice for enterprises) or managing users within Identity Center (fine for individuals or small team). We get an easy console sign-in experience and similarly frictionless command line access. - Source: dev.to / about 1 year ago
  • Stack Exchange Moderators Are Going On Strike
    The question is tagged Azure-Active-Directory, which is an IAM/IDP product. That provides plenty of context. Source: about 1 year ago
  • How to choose the right API Gateway
    Because the configuration is a highly critical feature, we need to authenticate via an API key or by means of other auth methods. For example, most API Gateway providers such as Apache APISIX enabled token-based access to Admin API and they highly advise generating your own token and regularly changing it. Or Azure API Management relies on Azure Active Directory (Azure AD), which includes optional features such as... - Source: dev.to / over 1 year ago
  • Case Study: Connecting Azure AD SSO with AWS
    I will not explain too much about Azure AD. I'll recommend reading the documentation and the home page of the Azure AD. In short, Azure AD (Azure Active Directory) is a cloud-based identity and access management service. You can use the identity provided by Azure AD for connecting various applications or services, including AWS. If you want to learn more about Azure AD, please visit the documentation. - Source: dev.to / over 1 year ago
  • Around 83.4% of Fortune 500 have Azure Active Directory
    It is a directory with a lot of functionality. There's actually a number of products under the Azure AD name, including: * Azure AD, their employee/workforce solution. It's a directory, authentication and authorization system. Think Okta or AWS SSO. I imagine this is mostly what the survey was tracking. * Azure AD B2C, their CIAM solution. Think Auth0, Cognito or FusionAuth (disclosure, I'm a FusionAuth employee).... - Source: Hacker News / over 1 year ago
View more

What are some alternatives?

When comparing Intercom and Microsoft Azure Active Directory, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Okta - Enterprise-grade identity management for all your apps, users & devices

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Auth0 - Auth0 is a program for people to get authentication and authorization services for their own business use.

Drift - A messaging app that helps you grow your business.

OneLogin - On-demand SSO, directory integration, user provisioning and more