Software Alternatives, Accelerators & Startups

Intercom VS Parallels

Compare Intercom VS Parallels and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Parallels logo Parallels

Parallels Desktop is a virtualization software for Mac users to run Windows and Linux apps on OS X.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Parallels Landing page
    Landing page //
    2023-09-17

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Parallels videos

Parallels Desktop vs VMware Fusion Review | Best Mac Apps

More videos:

  • Tutorial - Parallels Access for iOS - Mini Video Tutorial
  • Review - First Look: Parallels Access for iPad Pro
  • Review - Parallels 15 Review - The Top 3 Features That Will Excite You + Giveaway
  • Review - Hands-on: Windows on Mac with Parallels 13
  • Review - Parallels Desktop 18 - Test and Review. Better Performance? Get Windows on M2-M1, M1 Pro MacBook
  • Review - Parallels 18 for Apple Silicon M1 / M2 Mac Review - The Best ARM Windows experience is Still a Mac!
  • Review - My Parallels 17 first impressions | Windows 11 on a Mac

Category Popularity

0-100% (relative to Intercom and Parallels)
Customer Support
100 100%
0% 0
Cloud Computing
0 0%
100% 100
CRM
100 100%
0% 0
Virtualization
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Parallels

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Parallels Reviews

Top 5 Alternatives to Citrix: Workspace Management Software for Secure Access to Applications and Desktops
One of the most notable features of Parallels RAS vs. Citrix is that it offers its service in a low price range that competes with alternatives like Inuvika. However, it needs to combine Parallels RAS and Awingu to compete with the complete feature set of Inuvika or VMware when delivering full Windows and Linux integration for digital workspace software. There is no current...
Best Alternatives of VirtualBox for Windows
No discussion of virtualization software can be complete without mentioning Parallels Desktop. Parallels Desktop is a direct competitor to VMware Fusion and Fusion Pro, and even offers two versions: one for personal use and one for business. Parallels Desktop does everything VMware Fusion does with a few subtle differences. It also allows Mac and Windows to run...
Best Free Virtual Machine Software in 2022 – Start Your New Career
Here is another excellent premium product. They are popular among Mac users. If you don’t know much about these VM programs, then you should go for the Parallels software. You can conveniently locate the ISO installation file and use this file. Moreover, you can download the hypervisor to your system with ease.
Best remote desktop software of 2021: Paid and free choices for businesses
One of our favorite things about Parallels Access is its tidy user interface. Rather than simply showing your desktop screen on a mobile device, like most of its competitors do, it presents a modified, mobile-friendly version. Overall, this program is a great choice for those who want to remotely access their computer from a mobile device.
12 Best FREE Virtual Machine (VM) Software in 2020
Parallels is the fastest, easiest, and virtual desktop application for running Windows or in Mac devices without the need to reboot. It allows you to deploy hundreds of installations in no time with Parallels.
Source: www.guru99.com

Social recommendations and mentions

Intercom might be a bit more popular than Parallels. We know about 6 links to it since March 2021 and only 5 links to Parallels. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Parallels mentions (5)

  • How/where to download windows for macbook with M1 for free?
    I've watched multiple videos and gone to many websites to find a good way to download windows on my macbook for free but the closest thing I found was parallels.com but that's only a 14 day free trial and if I had the money to pay for the full version I'd just get a pc lol. Source: 12 months ago
  • Can I use a Mac?
    You can use a Mac, then use Parallels or Virtual Box for any virtual machines you might need(I prefer Parallels). There are Educational versions of Windows amongst other Microsoft products available to you through NJIT. Source: almost 1 year ago
  • VBA Userforms Excel Mac 2022
    After hours of frustration and looking for add-ins and loopholes, I finally found a solution to getting userforms into VBA mac. I downloaded a virtual browser though https://parallels.com/ and have successfully been able to edit script and then run the file on my native OS through excel mac. Source: over 1 year ago
  • Please note that Boot Camp currently does not support Apple Silicon Macs (M1/Pro/Max/Ultra and later)
    Running Windows under a virtual machine is possible however with a free solution such as UTM or a paid solution such as Parallels Desktop for Mac. Source: about 2 years ago
  • Windows Parallels - is this the best option for me?
    Secondly, is that parallels.com website legit? It gives me the phishy vibes. Source: about 3 years ago

What are some alternatives?

When comparing Intercom and Parallels, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

VirtualBox - VirtualBox is a powerful x86 and AMD64/Intel64 virtualization product for enterprise as well as...

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

VMware Workstation - VMware Workstation is a multiple operating system handler to easily evaluate the any other type of new operating systems.

Drift - A messaging app that helps you grow your business.

Proxmox VE - Proxmox is an open-source server virtualization management solution that offers the ability to manage virtual server technology with the Linux OpenVZ and KVM technology.