Software Alternatives, Accelerators & Startups

Intercom VS Planable.io

Compare Intercom VS Planable.io and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Planable.io logo Planable.io

Planable is the command center of social media campaigns trusted by agencies, freelancers, and marketing teams, that allows you to easily create, collaborate, get approval and schedule posts for your social media campaigns.
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  • Intercom Landing page
    Landing page //
    2023-07-05
  • Planable.io Landing page
    Landing page //
    2021-12-09

Planable is social media content collaboration platform for agencies, freelancers and marketing team. We bring team members and social content on the same page for better, faster brand storytelling. With Planable you can create social media posts, preview exactly how it looks like, exchange feedback, get approval, schedule posts directly to social media, analyze and create reports.

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Planable.io videos

Planable Demo Video - See How Planable Works

More videos:

  • Review - Can Planable make the social media approval workflow easier | Social Media Scheduler Review
  • Review - Planable vs other social media & content calendar platforms
  • Review - Planable Review: A Useful Social Media Management Tool?
  • Review - Planable — Plan, Review, and Schedule Social Media Content
  • Review - Planable Review: Great and easy to use social media scheduler

Category Popularity

0-100% (relative to Intercom and Planable.io)
Customer Support
100 100%
0% 0
Social Media Marketing
0 0%
100% 100
CRM
100 100%
0% 0
Social Media Tools
0 0%
100% 100

User comments

Share your experience with using Intercom and Planable.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Planable.io

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Planable.io Reviews

  1. Useful App

    In general, Planable is great and I feel that it saves me a ton of time. It's very simple to use, and as I have a staff to work with as my agency grows, I'll appreciate it even more.

    My favorite aspect of Planable is how simple it is for my clients to approve posts, even though it's simple to set up and use. I must also add that I like how smoothly the phone app functions.

    👍 Pros:    Super simple|Saves a ton of time|Fast and smooth

Tekpon Announces the Top Social Media Management Tools for Businesses
Planable is a social media collaboration tool that helps teams create, plan, review, approve, and publish content. With an intuitive UI and a one-click-away experience, it streamlines everything content-related, from planning to collaboration and approval. It’s designed for smooth collaboration and seamless workflow and is super visual.
ContentCal Alternatives: 10 Social Media Solutions That Outshine It
But if you’re looking for a solution that goes the extra mile in terms of offering features that streamline collaboration, and social media management approval workflows, Planable might be a tool worth considering.
Source: planable.io
10 PromoRepublic Alternatives for Social Media Managers in 2022
Planable also offers unlimited storage for all the media files you need to post on social media. Another remarkable aspect of Planable is that they have tons of guides and resources which customers can use to understand the platform and its intricacies with precision.
15 Best Hootsuite Alternatives for Marketing Agencies in 2022
Planable is one social media scheduling tool that offers approval workflows and workspaces. Such features help agencies and social media experts to manage social media for multiple clients.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Planable.io. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Planable.io mentions (2)

  • 8 Best Facebook Post Schedulers For Developers [2023 Addition]
    Planable is a social media management tool that allows you to schedule posts on multiple platforms, including Facebook. It offers features such as customizable scheduling, analytics, and team collaboration. Planable has paid plans starting at $25 per month. - Source: dev.to / over 1 year ago
  • Top 5 effective ways to market yourself as a freelancer
    Join social media freelance groups or professional membership organizations, be proactive in discussions, ask questions, and share pieces of advice with others. Determine your goals and research what tools you might need to facilitate their fulfilment. For example, if you intend to post on a frequent basis, a scheduling tool, such as Planable, may be beneficial. - Source: dev.to / over 2 years ago

What are some alternatives?

When comparing Intercom and Planable.io, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

Drift - A messaging app that helps you grow your business.

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.