Software Alternatives, Accelerators & Startups

Intercom VS Reaper

Compare Intercom VS Reaper and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Reaper logo Reaper

Reaper is a focused digital audio workstation (DAW) developed by Cockos. In the creation of the software, the digital audio technology company intended to make audio editing accessible to the masses.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Reaper Landing page
    Landing page //
    2023-10-06

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Reaper videos

Reaper DAW review - best free daw software for music production?

More videos:

  • Review - Why Reaper? | pros and cons
  • Review - Why I love Reaper with Glenn Fricker - Warren Huart: Produce Like A Pro

Category Popularity

0-100% (relative to Intercom and Reaper)
Customer Support
100 100%
0% 0
Audio & Music
0 0%
100% 100
CRM
100 100%
0% 0
Audio
0 0%
100% 100

User comments

Share your experience with using Intercom and Reaper. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Reaper

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Reaper Reviews

Top 18 Free Music Making Software for Beginners [2023]
Launched by Cockos in 2006, Reaper has grown into a robust, feature-rich DAW, offering full audio and MIDI recording, sound editing, mixing, and mastering functionalities.
5 PRO TOOLS ALTERNATIVES FOR RECORDING AND MIXING AUDIO
Reaper is a low-cost digital audio workstation with many features. It is available for Windows and Mac and can record, mix, and master audio. It has many features, including multichannel recording, surround sound support and a powerful effects engine. Reaper is a good option for home recording and mixing, and has many features that make it an alternative to Pro Tools.
9 Adobe Audition Alternatives That Do More Than Cleaning
Not as recognized as rivals like Ableton, Pro Tools, and FL Studio. If your employer or client requires you to have access to these tools and you’re only using Reaper, that could be a problem.
Best FL Studio Alternatives In 2022
Reaper puts its stamp in the conversation as it offers users an incredibly active community as well as everything you need in a DAW. Speed is one of the selling points with Reaper as it loads up extremely fast compared to certain DAWs. This is mainly due to its lightweight size, with its downloader being less than 20MB. In making Reaper, the software devs also did a...
Top 12 Audacity Alternatives You Could Use
Lastly, you can also check out Reaper, which features multi-track audio editing, processing, and more. Plus, it supports a wide range of hardware and plugins, and also comes baked with some pretty neat features such as the ability to record and edit musical notations with support for key signatures, multiple clefs, and more. What’s more, Reaper also supports scripting, so...
Source: beebom.com

Social recommendations and mentions

Based on our record, Reaper seems to be a lot more popular than Intercom. While we know about 79 links to Reaper, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Reaper mentions (79)

  • Ask HN: Is There a Blender for Music?
    Almost free. https://reaper.fm It's cheap enough for almost anyone to buy and you can play around with the free version. - Source: Hacker News / 4 months ago
  • Best DAW for putting E-drum tracks on PC
    I'm a big fan of Reaper (reaper.fm). It's technically not free, but $60 is totally worth it, plus you can trial it full featured, indefinitely. Source: 8 months ago
  • What Is the Future of the DAW?
    If you use the Linux port, you may want to use Yabridge to load Windows VSTs in a transparent way. http://reaper.fm/ https://github.com/robbert-vdh/yabridge. - Source: Hacker News / 9 months ago
  • Where do I start designing my own audio for my games?
    My recommendation would be Reaper from reaper.fm Reaper is used in the video game industry due to it's customization, routing, batch processing and scripting capabilities. It's very customizable and has small CPU footprint. Source: 12 months ago
  • I use Vegas Pro 14 mostly for audio editing, should I upgrade to Vegas Edit or Vegas Pro?
    Audio only? Don't torture yourself. Reaper's based on the early Vegas platform, easy to learn and use, and one of the most powerful audio editing tools out there: http://reaper.fm/. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Reaper, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Audacity - Audacity is a free and open-source audio production software suite that includes a surprising array of editing tools and recording systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FL Studio - Image-Line's FL Studio, now on it's 12th version, is a well-known music production suite and the most popular beat processor on the market, due no doubt to its longevity. Read more about FL Studio.

Drift - A messaging app that helps you grow your business.

LMMS - Make music with a free, cross-platform tool