Software Alternatives, Accelerators & Startups

Intercom VS Screencastify

Compare Intercom VS Screencastify and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Screencastify logo Screencastify

Free screen recorder extension for Chrome. Capture, edit and share screencasts. No software download required. Works on Mac, Windows and Chromebooks. Screen RecorderFree screen recorder for Chrome.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Screencastify Landing page
    Landing page //
    2023-09-12

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Screencastify videos

Screencastify Review 2018 - Best FREE Screen Recorder

More videos:

  • Review - My Screencastify Review 2017
  • Review - Easy Screen Recording with Screencastify

Category Popularity

0-100% (relative to Intercom and Screencastify)
Customer Support
100 100%
0% 0
Screen Recording
0 0%
100% 100
CRM
100 100%
0% 0
Screenshot Annotation
0 0%
100% 100

User comments

Share your experience with using Intercom and Screencastify. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Screencastify

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Screencastify Reviews

Top 8 Best Free Screen Recorders in 2024
Let’s look at Screencastify, a top choice amongst tech-savvy users. This free screen recorder stands out because of its easy-to-use interface and robust features. It’s integrated seamlessly with Google Chrome, making recording, editing, and sharing videos a breeze. While it does cap free recording time each month, it’s still a solid choice for casual users needing...
Source: mixilab.com
The 5 Most Recommended Free Screen Recording Softwares
After recording the screen, Screencastify will automatically save the video to your network disk. Screencastify allows users to choose which platform to upload the video to and which format to export the video to.
10 Best free screen recorder for mac no watermark
Screencastify is also an online screen recorder without watermark. It runs on macOS and helps you capture, edit and share videos. You can use it to record your Mac desktop, webcam, microphone. After recording, it supports exporting to HD resolution files, and provides easy operation options for merging, cropping, trimming and adding text to the video.
12 Best Free Chrome Screen Recorder with audio 2022
Screencastify is one of the most installed screen recording tools in the Chrome extension market with over a million installs. Screencastify has been widely used by users in many industries, such as the education industry. It provides relatively simple operations to record your screen, with an additional tool to support editing quickly.
Best Screen Recorder For PC In 2022
Screencastify, like many of the best screen recording software options, allows you to upload your recording to YouTube as well as export it as an animated GIF, MP3, or MP4 file.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Screencastify. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Screencastify mentions (1)

What are some alternatives?

When comparing Intercom and Screencastify, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Loom - Loom is a screen recording extension for Chrome that gives people the ability to create and share media. Create your own videos using your camera, screen view, and audio. Read more about Loom.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Snagit - Screen Capture Software for Windows and Mac

Drift - A messaging app that helps you grow your business.

Camtasia - Camtasia 2018 makes it easy to record your screen and create polished, professional-looking videos.