Software Alternatives, Accelerators & Startups

Intercom VS SelfDecode

Compare Intercom VS SelfDecode and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SelfDecode logo SelfDecode

Get personalized, genetics-based health reports.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • SelfDecode Landing page
    Landing page //
    2023-07-09

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

SelfDecode videos

SelfDecode Review: A DNA Test Worth Your Money?

More videos:

  • Review - SelfDecode Review (DNA DIET PLAN!)

Category Popularity

0-100% (relative to Intercom and SelfDecode)
Customer Support
100 100%
0% 0
Health And Fitness
0 0%
100% 100
CRM
100 100%
0% 0
Tech
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and SelfDecode

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

SelfDecode Reviews

We have no reviews of SelfDecode yet.
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Social recommendations and mentions

SelfDecode might be a bit more popular than Intercom. We know about 8 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

SelfDecode mentions (8)

  • How do I inform/teach people about Chronic Lyme?
    Check the wiki under the Methylation page, if it's congenital I would go for testing with tolhealth.com, the genetic testing they do can then be used with selfdecode.com or another service for methylation. Source: over 2 years ago
  • Bio hacking FSA spending?
    I know that with SelfDecode you can use the FSA funds, if interested in DNA and lab analysis. Source: over 2 years ago
  • High Dose Niacin and Vitamin C Safe Long Term?
    If TMG is a great mood booster, I'd go over to selfdecode.com and get the test and buy the book Dirty Genes by Dr. Ben Lynch. You might have slow methylation if TMG really helps. Source: over 2 years ago
  • Where do I start?
    I saw that https://selfdecode.com/ does this sort of testing. Other DNA companies probably do it as well. I don't know how much this means though and how much I would trust recommendations based of the DNA test only, since that's only part of the whole picture. I am also reading some conflicting information on the topic and I can't quite understand how much of all of this are people's opinions and how much of it... Source: almost 3 years ago
  • DNA test needs interpretation
    Actually, SelfDecode does take your DNA and provides you with a readable interpretation. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Intercom and SelfDecode, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Genomelink - A cutting edge learning tool for your DNA

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Microsoft HealthVault - Microsoft HealthVault is a platform for businesses and consumers to store personal health information – and then generate insights from it.

Drift - A messaging app that helps you grow your business.

Apple HealthKit - Find presentations, documentation, and development and design resources for building HealthKit into your apps.