Software Alternatives, Accelerators & Startups

Intercom VS Snyk

Compare Intercom VS Snyk and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Snyk logo Snyk

Snyk helps you use open source and stay secure. Continuously find and fix vulnerabilities for npm, Maven, NuGet, RubyGems, PyPI and much more.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Snyk Landing page
    Landing page //
    2023-05-12

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Snyk

Website
snyk.io
$ Details
Release Date
2015 January
Startup details
Country
United States
City
Boston
Founder(s)
Assaf Hefetz
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Snyk videos

Why Asurion Chose Snyk with Mark Geeslin and Simon Maple

More videos:

  • Review - Snyk Introduction and Review

Category Popularity

0-100% (relative to Intercom and Snyk)
Customer Support
100 100%
0% 0
Security
0 0%
100% 100
CRM
100 100%
0% 0
Code Analysis
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Snyk

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Snyk Reviews

Streamline dependency updates with Mergify and Snyk
Open the Snyk app, continue with sign-up if necessary, and connect the repository you want to automate by importing a GitHub repository. Go to the Projects page in the Snyk UI, select Add projects, select the code repositories to import to Snyk, and click Add selected repositories.
Source: snyk.io
Ten Best SonarQube alternatives in 2021
Snyk's assists builders in the employment and usage of open-source code. It does so in the simplest manner. Snyk is one of a kind interface that is very user-friendly and it permits software engineers and enterprises with safety to explore & restore inclined dependencies constantly. Moreover, it does so fast and quick as well as through amalgamation with Dev & DevOps...
Source: duecode.io
The Top 5 Open Source Vulnerability Scanners
Snyk is an open-source vulnerability database that exposes many vulnerabilities before they are added to public databases. Vulcan can prioritize and fix vulnerabilities in open source libraries and containers discovered by Snyk.
Source: vulcan.io
7 Best Container Security Tools & Solutions 2022
Snyk offers a security solution specifically designed with developers in mind. It searches for license violations in Docker images and provides a vulnerability report for each package in a repository. Snyk supports a variety of programming languages, and customers found it easy to implement. It permits many integrations, including GitHub and GitLab connections for developers...

Social recommendations and mentions

Based on our record, Snyk seems to be a lot more popular than Intercom. While we know about 89 links to Snyk, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Snyk mentions (89)

  • Magic Cloud Security
    We are also scanning these images automatically as an integrated part of our build process using automated tools such as Snyk. - Source: dev.to / 3 days ago
  • OWASP Dependency Check in Node js 🛡️
    In addition, tools such as snyk or burp can be used to control the dependencies of a project. - Source: dev.to / 5 days ago
  • Preventing broken access control in express Node.js applications
    One powerful tool worth highlighting is Snyk. While Snyk has various tools to secure your application, its Visual Studio (VS) Code extension, in particular, can help you detect and fix broken access control vulnerabilities in your Node.js code as you're writing it. - Source: dev.to / about 1 month ago
  • How to secure Python Flask applications
    In this scenario, it's very easy to forget that you set the debug mode to True and forget to change it before deploying your application to production. That's why it's best to use a platform like Snyk that can help you find and fix the vulnerabilities in your code and applications. Snyk supports a wide range of programming languages, including Python, Go, PHP, JavaScript and others. - Source: dev.to / about 1 month ago
  • Best coding practices: secure dependency management
    Scan your projects for vulnerabilities regularly More development platforms add features to check if the dependencies of your application contain a vulnerable packages. In modern ASP.NET you can use dotnet list package --vulnerable and in NPM you can use npm audit. It's even better to automatically scan your dependencies regularly. You can use tools like snyk or mend.io (formerly Whitesource) to help you with... - Source: dev.to / 3 months ago
View more

What are some alternatives?

When comparing Intercom and Snyk, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SonarQube - SonarQube, a core component of the Sonar solution, is an open source, self-managed tool that systematically helps developers and organizations deliver Clean Code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dependabot - Automated dependency updates for your Ruby, Python, JavaScript, PHP, .NET, Go, Elixir, Rust, Java and Elm.

Drift - A messaging app that helps you grow your business.

Qualys - Qualys helps your business automate the full spectrum of auditing, compliance and protection of your IT systems and web applications.