Software Alternatives, Accelerators & Startups

Intercom VS Traefik

Compare Intercom VS Traefik and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Traefik logo Traefik

Load Balancer / Reverse Proxy
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Traefik Landing page
    Landing page //
    2023-07-13

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Traefik videos

Traefik: A Scalable and Highly Available Edge Router by Damien Duportalt

More videos:

  • Review - Playing around with Traefik
  • Review - Rocket.Chat on Amazon EKS with Traefik. By Aaron Ogle, Lead Cloud Architect

Category Popularity

0-100% (relative to Intercom and Traefik)
Customer Support
100 100%
0% 0
Web Servers
0 0%
100% 100
CRM
100 100%
0% 0
Web And Application Servers

User comments

Share your experience with using Intercom and Traefik. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Traefik

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Traefik Reviews

Top 5 Open Source Load Balancers in 2024
Traefik's prowess extends beyond the conventional, equipped with a robust set of middlewares that elevate its capabilities. Going beyond load balancing and reverse proxy roles, Traefik serves as a comprehensive solution for modern cloud-native applications, including API gateway, orchestrator ingress, east-west service communication, and more.
10 Awesome Open Source Load Balancers
Traefik is a reverse proxy and L7 load balancer. Written in Go, it’s designed to support microservices and container-powered services in a distributed system. It has native support for Docker Swarm and Kubernetes orchestration, as well as service registries such as etcd or Consul. It also offers extensive support for WebSocket, HTTP/2, and gRPC services. Traefik integrates...
Top 5 Open-Source Load Balancers 2021
The modern and efficient, Traefik is an open-source reverse proxy and load balancer that provides a simple routing platform without engaging any complexities. Most popular among the Github Fanclub, Traefik owns approximately 27.7k Github stars.
Source: linuxways.net
The 5 Best Open Source Load Balancers
Traefik bills itself as the “cloud native edge router.” It’s a modern microservices-focused application load balancer and reverse proxy written in Golang. With its emphasis on support for several modern container orchestration platforms, batteries-included logging, and several popular metric formats, Traefik is a top choice for container-based microservices architectures.
Source: logz.io

Social recommendations and mentions

Based on our record, Traefik should be more popular than Intercom. It has been mentiond 34 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Traefik mentions (34)

  • Running Docker based web applications in Hashicorp Nomad with Traefik Load balancing
    In previous post, we discussed creating a basic Nomad cluster in the Vultr cloud. Here, we will use the cluster created to deploy a load-balanced sample web app using the service discovery capability of Nomad and its native integration with the Traefik load balancer. The source code is available here for the reference. - Source: dev.to / 4 months ago
  • Ask HN: How do you come up with side project ideas in 2024?
    Traefik (https://traefik.io/traefik) is also pretty good at this. I've used it to get certs auto-renewed for my projects. - Source: Hacker News / 4 months ago
  • Deploying Your Container with HTTPS Using Traefik as a Reverse Proxy
    In the modern landscape of web applications and services, ensuring secure and efficient traffic routing is crucial. Reverse proxies play a pivotal role in handling incoming requests, enabling SSL termination, and load balancing, all while enhancing the overall security and scalability of your infrastructure. One of the most popular and feature-rich reverse proxies is Traefik. - Source: dev.to / 11 months ago
  • Best way to deploy 8 different webs
    Yes, there's a small downtime when I deploy the app, but I am considering using Traefik to hold requests while the new build is up and running and ready to accept incoming requests. Source: 12 months ago
  • Raspberry Pi 3b+ enough for proxy server
    I have seen / heard good things abut Traefik [Traefik site] but not used it . Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Traefik, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

nginx - A high performance free open source web server powering busiest sites on the Internet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AWS Elastic Load Balancing - Amazon ELB automatically distributes incoming application traffic across multiple Amazon EC2 instances in the cloud.

Drift - A messaging app that helps you grow your business.

Haproxy - Reliable, High Performance TCP/HTTP Load Balancer