Software Alternatives, Accelerators & Startups
Register | Login

Intercom VS Universal Media Server

Compare Intercom VS Universal Media Server and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Universal Media Server logo Universal Media Server

Universal Media Server allows you to host your entire library of video, music, and pictures, and broadcast them conveniently to a wide variety of different devices.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Universal Media Server Landing page
    Landing page //
    2023-09-20

Intercom

Website
intercom.com
Pricing URL
Official Intercom Pricing
$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
City
San Francisco
Founder(s)
Ciaran Lee
Employees
500 - 999
Edit details

Universal Media Server

Website
universalmediaserver.com
Pricing URL
-
$ Details
Release Date
-
Edit details

Intercom videos

+ Add

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Universal Media Server videos

+ Add

How to use Universal Media Server

More videos:

  • Review - Universal Media Server | Review
  • Review - Universal Media Server Part 1 - Installation

Category Popularity

0-100% (relative to Intercom and Universal Media Server)

Intercom

Universal Media Server

Customer Support
100 100%
Customer Support
0% 0
Video
0 0%
Video
100% 100
CRM
100 100%
CRM
0% 0
Media Players And Streaming Platforms
0 0%
Media Players And Streaming Platforms
100% 100

User comments

Share your experience with using Intercom and Universal Media Server. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Universal Media Server

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
Source: www.marketermilk.com

Universal Media Server Reviews

10 Best Kodi Alternatives You Should Use (2023)
Universal Media player is a simple alternative for Kodi. This player lists the top 10 Kodi alternatives due to its simple and easy interface. The setup time is quite time-consuming, but its compatibility is extensive. Besides media, you can also connect gaming consoles to enjoy gaming.
Source: techdator.net
7 Best Home Media Server Software Choices (2022)
Universal Media Server is an open-source and fully free media solution, that though quite a bit more complicated than Plex, is just as stable and reliable. This software can be set up on a PC or NAS open-source software, with about the same setup burden, but if any steps of the process get you hung up, a fairly robust support community will be able to help you out.
Source: heavy.com
Top 10 Best Linux Media Server Software
Yet another simple addition to this list. Universal Media Server does not offer any fancy features but just helps you transcode/stream video and audio without needing many configurations.
Source: itsfoss.com
Top 10 Alternatives to Plex Media Server
Universal Media Server is a DLNA supporting multimedia platform for the purpose of streaming media of all type and format. Universal Media Server is a multiplatform platform that is available for PlayStations, game consoles, smart TVs, smartphones, DVD & Blu-ray player and much more. Universal Media Server is a free to use program who get itself updated time to time for free.
Source: www.easefab.com
Alternatives to Plex: an overview of the best media centers
The Universal Media Server is also an example of an open source program, written in Java. The spin-off program from PS3 Media Server was developed in May 2012 by the developer SubJunk, who had previously played a decisive role in the media server for Sony’s game console. As an alternative to Plex, the software is particularly impressive because of its broad device...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Universal Media Server mentions (0)

We have not tracked any mentions of Universal Media Server yet. Tracking of Universal Media Server recommendations started around Mar 2021.

What are some alternatives?

When comparing Intercom and Universal Media Server, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Kodi - Kodi is an award winning free and open source media player that got its start on the Xbox console.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Emby - media server for personal streaming movies tv music photos in mobile app or browser for all devices android iOS windows phone appletv androidtv smarttv and dlna.

Drift - A messaging app that helps you grow your business.

Serviio - Web on Big Screen. Serviio enables playback of online sources like RSS feeds, live streams or web site content so that you can listen to your favourite podcasts or watch latest TV programmes published online.

Loading...