Software Alternatives, Accelerators & Startups

Intercom VS VidDay

Compare Intercom VS VidDay and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

VidDay logo VidDay

Group Video Gifts Made Simple. Get everyone to join in on a surprise celebration video for birthdays, retirements, weddings, and more.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • VidDay Landing page
    Landing page //
    2021-09-09

Easily collect video messages and photos to create the best celebration video — all in one place.

Invite Friends & Family

Get everyone in on the fun — quickly send an online invitation to anyone around the world.

Receive Videos Clips & Photos All your friend’s video greetings and pictures are collected for you to tidy up and arrange in your VidDay account.

Choose a theme and background music.

Select from our unique video themes and music library to strike the right mood.

Communicate with all contributors and the recipient.

Use the smart invitation tools, auto-reminders, and built-in comments system to keep everyone connected.

Share the Video Surprise!

It’s time for us to work our magic, VidDay will create your beautiful montage video — joyful memories await.

The video maker for special days and hoorays!

Choose from any occasion and get started on the best-personalized gift.

Intercom

$ Details
-
Platforms
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

VidDay

Website
vidday.com
$ Details
paid Free Trial $5.0 / One-off (Based on Length of Video)
Platforms
Web Android iOS Google Chrome Firefox Safari
Release Date
2015 January

Intercom features and specs

No features have been listed yet.

VidDay features and specs

  • Live Chat Support: Yes
  • Notifications: Yes
  • Preview Option: Yes
  • Video Recording and Upload in Browser: Yes
  • Mobile Friendly: Yes
  • Collaboration Tool: Yes
  • Invitations: Yes
  • Gift Cards: Yes
  • Invitations: Yes

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

VidDay videos

Group Video Gift For Birthdays, Retirements, Anniversaries & More

More videos:

  • Demo - 60th Birthday Tribute Video | VidDay Video Gifts
  • Review - Best Birthday Video Gift | Elly's reaction to her surprise VidDay video
  • Review - A Group Video Gift Made Simple | VidDay.
  • Review - VidDay | The Video Gift Maker for Birthdays & More!
  • Tutorial - How To Use a Collage Theme | VidDay Video Gifts
  • Demo - Compile Birthday Messages Into a Surprise Video | Group Video Gifts | VidDay
  • Demo - VidDay Group Videos Tour

Category Popularity

0-100% (relative to Intercom and VidDay)
Customer Support
100 100%
0% 0
Video
0 0%
100% 100
CRM
100 100%
0% 0
Video Maker
0 0%
100% 100

User comments

Share your experience with using Intercom and VidDay. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and VidDay

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

VidDay Reviews

  1. Easy to use! Awesome final product

    This was the easiest collaborative video I’ve made to date. Normally I struggle (greatly) with whatever free software is out there but even the older generation had no issues getting their videos onto the platform. Their chat support went above and beyond answering about a million questions and the video turned out fantastic. Lots of options for music/theme/customization. My only suggestion at the time was to see a preview of the video.... and now they offer it!!!! Way to go VidDay!

    👍 Pros:    Easy to use|Good price|High quality|Great customer support
  2. What a simple platform, Amazing!

    I've used it a few time now and compared to the others I've tried it just works so much better for my invites to submit. The support staff looked after anyone that had questions and the turn around for the video was nearly instant!

    👍 Pros:    Fast support|Easy to use|Easy user interface|Great user experience|Professional|Beautiful themes
    👎 Cons:    No custom music
  3. Amazing experience, top-notch support

    I was extremely happy with our Vidday video. Customer support was very helpful and I was relieved there was not an app to download. We will treasure our video forever. Thank you, Vidday!

    👍 Pros:    Best customer service|Easy user interface|Beautiful themes|Gift

7 Thoughtful Alternatives To Giving Store-Bought Gifts This Year
Take some of the pressure off and create a video that the recipient can view on their own time. Services such as VidDay allow you to collect videos and photos from various participants and then have them edited together. Encourage people to record heartfelt messages, list why they’re grateful for that person and tell funny stories for a memorable and touching gift.

Social recommendations and mentions

Based on our record, Intercom should be more popular than VidDay. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

VidDay mentions (1)

  • Teachers of Winnipeg, what end of year gifts do you actually like?
    A nice souvenir for a teacher is a video montage of photos and short video messages of their students. A few websites — like vidday.com — make it easy to invite parents/students to upload pictures and videos, and with the click of a button, the video montage is put together and ready to share as a surprise with the teacher. Source: about 2 years ago

What are some alternatives?

When comparing Intercom and VidDay, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Memento - Memories are made with Memento

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Tribute - Tribute is the most user-friendly video montage maker for birthdays, anniversaries, weddings, retirements, teacher appreciation, employee recognition, and other occasions.

Drift - A messaging app that helps you grow your business.

E-hallpass - E-hallpass app allows students to ask for passes from their teachers right through their mobile phone.