Software Alternatives, Accelerators & Startups

Intercom VS Whereby (formerly appear.in)

Compare Intercom VS Whereby (formerly appear.in) and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Whereby (formerly appear.in) logo Whereby (formerly appear.in)

Collaborate from anywhere - video meetings with no downloads
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Whereby (formerly appear.in) Landing page
    Landing page //
    2023-06-30

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Whereby (formerly appear.in)

Release Date
2017 January
Startup details
Country
Norway
State
Oslo
City
Oslo
Founder(s)
Ingrid Ødegaard
Employees
50 - 99

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Whereby (formerly appear.in) videos

No Whereby (formerly appear.in) videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Intercom and Whereby (formerly appear.in))
Customer Support
100 100%
0% 0
Communication
0 0%
100% 100
CRM
100 100%
0% 0
Video Conferencing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Whereby (formerly appear.in)

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Whereby (formerly appear.in) Reviews

Top 10 Zoom Alternatives in 2024 — Better Video Conferencing Software
Whereby has recently announced Co-location groups, which allows group participants to join from the same physical location. Hybrid teams will find the feature beneficial as it removes echo and improves their audio and video quality.
Source: pumble.com

Social recommendations and mentions

Based on our record, Whereby (formerly appear.in) should be more popular than Intercom. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

Whereby (formerly appear.in) mentions (20)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Whereby.com — One-click video conversations, for free (formerly known as appear.in). - Source: dev.to / 5 months ago
  • Twilio Video Going Down ! What next ?
    If you're looking for a similar tool then Whereby has a easy to use SDK. Source: 7 months ago
  • What Comes After Zoom?
    I use: https://whereby.com I don't know if it can handle sizable calls but it works well for me. It's simple, seems to have a decent privacy policy, and has always worked for me and others. - Source: Hacker News / 11 months ago
  • How Zoom’s terms of service and practices apply to AI features
    To pile on the alternative recommendations: I've enjoyed using Whereby[0] in the past. I also somehow keep forgetting about them in these discussions until someone reminds me. The main thing of it for me is it's been more reliable than Jitsi (though I do need to give Jitsi another try) and doesn't need to be self-hosted. [0]https://whereby.com/. - Source: Hacker News / 11 months ago
  • My proud first long term sidehustle project
    Yes. It is with React and Next.js. And the video meeting call functionality is implemented using WhereBy. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Whereby (formerly appear.in), you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Around.co - Around.co is an app that provides video calls to remote teams all around the world.

Drift - A messaging app that helps you grow your business.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.