Software Alternatives, Accelerators & Startups

Intercom VS WPMU DEV

Compare Intercom VS WPMU DEV and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WPMU DEV logo WPMU DEV

WPMU offers WordPress Plugins, WordPress Themes, WordPress Multisite and BuddyPress Plugins and Themes.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • WPMU DEV Landing page
    Landing page //
    2023-09-29

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

WPMU DEV videos

WPMU Dev, Reviews and Having your Views Challenged

More videos:

  • Review - SmartCrawl SEO Tool 2019 Review - Wordpress Plugin Walkthrough and Review WPMU Dev
  • Review - WPMU DEV Is Your All-In-One WordPress Platform

Category Popularity

0-100% (relative to Intercom and WPMU DEV)
Customer Support
100 100%
0% 0
Ad Servers
0 0%
100% 100
CRM
100 100%
0% 0
Git
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and WPMU DEV

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

WPMU DEV Reviews

We have no reviews of WPMU DEV yet.
Be the first one to post

Social recommendations and mentions

WPMU DEV might be a bit more popular than Intercom. We know about 7 links to it since March 2021 and only 6 links to Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: over 2 years ago
View more

WPMU DEV mentions (7)

  • Cost effective SSO options for central management of users and 70+ sites
    Highly recommend https://wpmudev.com/. Source: about 1 year ago
  • New multilanguage web
    WPMUDEV is a plugin developer and hosting provider, you're probably thinking of WPML. Source: over 1 year ago
  • [Hiring Latin America] Support Superhero - PHP | CSS | MySQL | HTML | WordPress
    Stop dreaming about tomorrow; start making a difference today. Join our team at WPMU DEV and be the hero you’ve always known yourself to be! Source: about 2 years ago
  • How Do Guys show Your work to potential clients?
    A great resource for hosting multisites is WPMUDev since they support it on all their hosting tiers and comes with a wildcard SSL cert for HTTPS on all your sites. If you haven't set up a multisite before, I highly recommend going with WPMUDev since their support team will literally just do all the work of setting it up for you if needed. Source: over 2 years ago
  • User uploaded content
    I use Forminator by WPMU DEV. Its free plan allows us to add "upload file" block. But, yeah, it's still vulnerable in case someone upload malicious file via it. Forminator can be combined with Akismet & Captcha (to block spam bot), and WPMU DEV also has security plugin named Defender. And lots of good hosting includes ImunivyAV/360 into FTP. Source: over 2 years ago
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What are some alternatives?

When comparing Intercom and WPMU DEV, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

MAMP - MAMP is the abbreviation for Macintosh, Apache, MySQL, and PHP. It is a reliable application with its four components that allows you to access the local PHP server as well as the database server (SQL).

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Firefox Developer Edition - Built for those who build the Web. The only browser made for developers.

Drift - A messaging app that helps you grow your business.

.NET - .NET is a free, cross-platform, open source developer platform for building many different types of applications.