Software Alternatives, Accelerators & Startups

Intercom VS Zocdoc

Compare Intercom VS Zocdoc and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zocdoc logo Zocdoc

Zocdoc is the beginning of a better healthcare experience for millions of patients every month. Find doctors you love, read real reviews, book appointments instantly, and more.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Zocdoc Landing page
    Landing page //
    2021-10-14

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Zocdoc

Website
zocdoc.com
Pricing URL
-
Release Date
-

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Zocdoc videos

How Zocdoc Is Using AI to Help Schedule Your Next Doctor's Appointment

More videos:

  • Review - ZocDoc Review: Top Best Healthcare Startups - Ranking - AngelKings.com

Category Popularity

0-100% (relative to Intercom and Zocdoc)
Customer Support
100 100%
0% 0
Healthcare
0 0%
100% 100
CRM
100 100%
0% 0
Health And Fitness
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Zocdoc

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Zocdoc Reviews

We have no reviews of Zocdoc yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zocdoc should be more popular than Intercom. It has been mentiond 14 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Zocdoc mentions (14)

  • Doctor’s visit.
    I would try zocdoc.com as a starting point. If you have health insurance, you can put in what company it's with so they will pull up providers in your network. If not, there's an option for that too. You can search based on the kind of doctor you need to see, and you can schedule the appointment through the website. Source: about 1 year ago
  • Is it normal to for a psychiatric practice to say they treat ADHD but don't prescribe stimulants and only offer therapy?
    Thank you to everyone for your comments. I just want to share that I found a psychiatrist on zocdoc.com that specializes in ADHD and works through the company Talkiatry. He is based locally to where I live. He's been practicing for 30-some years, has excellent reviews, and would be the one to actually treat me if I went with him. I understand any prescription medication in either case would require an in-person... Source: over 1 year ago
  • FT Benefits
    You can also use appointment sites like zocdoc.com. That site will take your insurance plan information and give you a list of local doctors who accept your coverage.3 They even allow you to make appointments for them online. Source: over 1 year ago
  • Any doctors offices that aren’t a month out to be seen?
    I had good luck with zocdoc.com (no I don't work for them). Found a PCP appointment within two weeks. I initially tried a friend's doctor and they were like a 4 month wait. Source: over 1 year ago
  • Where to get a pelvic exam in PGH
    Try zocdoc.com They allow you to enter in: the kind of provider you're looking for, location, and type of insurance you have (if you have it.) It's great because they show you availability without having to call the office. Hope this helps! Source: almost 2 years ago
View more

What are some alternatives?

When comparing Intercom and Zocdoc, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Opencare - Find the right dentist for you and get the care you deserve.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Healthgrades - Online resource for comprehensive information about physicians and hospitals

Drift - A messaging app that helps you grow your business.

Lyfboat - ✯Compare top hospitals abroad ✯Expert medical opinions ✯Price comparisons ✯Teleconsultation ✯24/7 Patient assistance ✯Verified/accredited hospitals