Software Alternatives, Accelerators & Startups

InvGate Service Desk VS Geekbot

Compare InvGate Service Desk VS Geekbot and see what are their differences

InvGate Service Desk logo InvGate Service Desk

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

Geekbot logo Geekbot

Discover how to organise asynchronous stand up meetings in Slack and keep your team synced using Geekbot. Start your free trial today!
  • InvGate Service Desk Landing page
    Landing page //
    2022-02-10

InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.

  • Geekbot Landing page
    Landing page //
    2023-10-09

InvGate Service Desk

$ Details
paid Free Trial
Platforms
Browser Web Cloud Windows Linux
Release Date
2009 January

InvGate Service Desk features and specs

  • Ticket management: Yes
  • Gamification: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Incident Management: Yes
  • Problem Management: Yes
  • Change management: Yes
  • Knowledge Base: Yes
  • Asset Management: Integrated with InvGate Insight

Geekbot features and specs

No features have been listed yet.

InvGate Service Desk videos

InvGate Service Desk: Product Overview

More videos:

  • Review - DEMO InvGate Service Desk
  • Review - InvGate Service Desk: Discover a new way of working
  • Review - InvGate Service Desk: Business Analytics

Geekbot videos

First look of Geekbot for asynchronous stand up meetings

Category Popularity

0-100% (relative to InvGate Service Desk and Geekbot)
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100
Customer Support
100 100%
0% 0
Productivity
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare InvGate Service Desk and Geekbot

InvGate Service Desk Reviews

We have no reviews of InvGate Service Desk yet.
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Geekbot Reviews

Meet Sup, the affordable alternative to Geekbot.
Sup's features, customisation, and pricing make it the #1 Geekbot alternative for teams that want to automate their meetings.
Source: www.sup.today

Social recommendations and mentions

Based on our record, Geekbot should be more popular than InvGate Service Desk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

InvGate Service Desk mentions (2)

  • Ticketing services for non-IT departments?
    But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
  • Change management system for tracking etc?
    Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago

Geekbot mentions (13)

  • Automating standups using GPT4 and Github APIs
    We think GitReport could replace standup apps like Geekbot. So we're making it into a product. More Git features are coming, like tracking issues and pull requests. Source: 9 months ago
  • Agile / Scrum
    We run standups every day, however only 2x of them are a Teams call. The other 3 are run using a tool called Geekbot (Yes scrum masters do hate this) which is basically just a chatbot that sends you the standard standup questions and you can answer whenever you feel like it. This has helped our team heaps due to having such a huge mix of people in our team (Cloud Eng, Database Eng, Software Eng, Network Eng) that... Source: about 1 year ago
  • What do you really think of your daily standup?
    My new job recently pulled in https://geekbot.com/ to handle stand ups. Answer a couple basic questions when you login, and they’re all sent to a central channel. I’m not big on that type of communication in general, but it takes maybe 30 seconds each morning. Source: over 1 year ago
  • As an IC, is there anything I can do about super cheerful team members using up meetings time?
    We use Geekbot to help standups. The feedback from each dev goes into a channel, then we talk about things that need to be addressed or things we're working on. Source: over 1 year ago
  • Scrum Has Failed the Developers
    Back in 2005, I remember working on startups running on Scrum principles. It worked well at the time, we where able to ship, grow the team, and move forward with a nice few-features-per-week cadence, working remotely, on a small team; less than 10. Tt always worked fine, but very slow, as all-dev-things were at the time. I worked with ActiveColab in 2007, Skype 2007, Yammer 2009, Trello 2011, Pivotal Tracker 2013,... - Source: Hacker News / over 1 year ago
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What are some alternatives?

When comparing InvGate Service Desk and Geekbot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Standuply - Run daily standup meetings and track your metrics in Slack

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sup! Standup Bot - The complete stand-up and follow-up bot

osTicket - osTicket is a widely-used open source support ticket system.

Chili Piper - Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.