InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
No features have been listed yet.
Based on our record, Geekbot should be more popular than InvGate Service Desk. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
We think GitReport could replace standup apps like Geekbot. So we're making it into a product. More Git features are coming, like tracking issues and pull requests. Source: 9 months ago
We run standups every day, however only 2x of them are a Teams call. The other 3 are run using a tool called Geekbot (Yes scrum masters do hate this) which is basically just a chatbot that sends you the standard standup questions and you can answer whenever you feel like it. This has helped our team heaps due to having such a huge mix of people in our team (Cloud Eng, Database Eng, Software Eng, Network Eng) that... Source: about 1 year ago
My new job recently pulled in https://geekbot.com/ to handle stand ups. Answer a couple basic questions when you login, and they’re all sent to a central channel. I’m not big on that type of communication in general, but it takes maybe 30 seconds each morning. Source: over 1 year ago
We use Geekbot to help standups. The feedback from each dev goes into a channel, then we talk about things that need to be addressed or things we're working on. Source: over 1 year ago
Back in 2005, I remember working on startups running on Scrum principles. It worked well at the time, we where able to ship, grow the team, and move forward with a nice few-features-per-week cadence, working remotely, on a small team; less than 10. Tt always worked fine, but very slow, as all-dev-things were at the time. I worked with ActiveColab in 2007, Skype 2007, Yammer 2009, Trello 2011, Pivotal Tracker 2013,... - Source: Hacker News / over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Standuply - Run daily standup meetings and track your metrics in Slack
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Sup! Standup Bot - The complete stand-up and follow-up bot
osTicket - osTicket is a widely-used open source support ticket system.
Chili Piper - Chili Piper is an intelligent calendar for Sales teams, to book their own meetings or set appointments for other teams.