InvGate Service Desk
Zendesk
Freshdesk
osTicket
Freshservice
ServiceNow
ProProfs Help Desk
EasyVista
PaperSurvey.io
Survey Monkey
FeedBear
Verificare OMR Software
Typeform
SurveyJS
Google Forms
FeedbacQ
InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and support and self-service knowledge management. InvGate lets users create trouble tickets, run advanced reports and view analytics and automate workflows. Its drag-and-drop and drill-down functionality allow data to be accessible to all members of the team. The solution offers features such as ticket management, knowledge base, problem management, change management, reporting and analytics. The built-in analytics tool uses OLAP approach to deliver data and information in real-time. The system can be purchased outright as an on-premise option, or cloud-based, with an annual recurring fee. It is customizable depending on the needs of the company. InvGate also offers web self-service capabilities, so staff can track the progress of trouble tickets, search the knowledge base, and promote self-resolution to IT service requests.
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Based on our record, InvGate Service Desk should be more popular than PaperSurvey.io. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
But you probably should take a look at Invgate Service Desk (https://invgate.com/service-desk/) ;) you'll thank me later. Source: over 1 year ago
Hi there! In my company we use InvGate Service Desk. It's very friendly, very flexible and very easy to implement. We use it for change management. Source: almost 2 years ago
I have been compiling this list for the last two months (I have not looked into most of them, therefore, I cannot attest to how easy or difficult they are): Alchemer, Amazon Mechanical Turk (MTurk), BlockSurvey, Checkbox, Google Form / Google Sheets, Instant.ly, KoBo Toolbox, Lucid, Minitab (similar to SPSS as well), MS Forms (with O365 license), papersurvey.io ("paper survey optical mark recognition), /polls,... Source: about 2 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
FeedBear - The smartest way to manage feedback from your customers
osTicket - osTicket is a widely-used open source support ticket system.
Verificare OMR Software - Verificare accumulates data out of OMR Bubble sheets, survey forms, assessments and evaluates them.
