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Invision VS HelpScout

Compare Invision VS HelpScout and see what are their differences

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RealityMAX is the most powerful free 3D design collaboration platform, 100% online. Cooperate remotely with your colleagues on 3D projects and easily share your work with clients. Create Web3D and AR experiences in a snap, without a line of code. featured
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Invision logo Invision

Prototyping and collaboration for design teams

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Invision Landing page
    Landing page //
    2023-10-07
  • HelpScout Landing page
    Landing page //
    2023-07-14

Invision videos

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InVision Studio Review | Here's what we think!

More videos:

  • Review - Thoughts On InVision Studio
  • Review - Welcome to InVision Studio | Overview

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Invision and HelpScout)

Invision

HelpScout

Design Tools
100 100%
Design Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Prototyping
100 100%
Prototyping
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Invision and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Invision and HelpScout

Invision Reviews

10 Best Figma Alternatives in 2024
A visual collaboration tool and best figma alternative called InVision enables communication between designers during many phases of product design, such as development, testing, and prototyping. It’s also used for UI and UX design.
Source: www.geeksforgeeks.org
Figma Alternatives: 12 Prototyping and Design Tools in 2024
Invision was created in 2011 and is one of the most powerful applications you can use in 2023 for prototyping, animation, and designing. It has over 7 million global clients and boasts some awards for its cloud-based services.
Source: mockitt.wondershare.com
5 Figma Alternatives for UI & UX Designers
InVision provides an alternative solution to FigJam. As a Figma user, you’re most likely familiar with FigJam already. If not – it is an online team-based whiteboard interface where you can work together on ideas, set plans in stone, and create visual project trajectories. InVision provides the same exact solution, focusing on affordability (it has a free plan!) and...
Source: stackdiary.com
10 Best Adobe XD Alternatives (Free & Paid)
InVision is an easy-to-use tool that makes designing delightfully simple. You can smoothly create interactive and responsive prototypes. With advanced features like multi-user collaboration, vector editing, transitions & animation tools, workflow synchronization, and robust asset libraries, it is the perfect Adobe XD alternative for creating outstanding UI designs. The tool...
Source: justcreative.com
5 Best Adobe XD Alternatives to Use In 2021
InVision also offers an add-on for popular video calling software such as Zoom and Microsoft Teams. Using that, you can brainstorm ideas with InVision whiteboard and sync them to the main software.
Source: techwiser.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, Invision should be more popular than HelpScout. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Invision mentions (3)

  • Resources for improving UI skills
    Search for UI/Design/Firma Tutorials on YouTube, check out UI related Blog posts on invisionapp.com, check out UI Inspiration muzli. Source: over 1 year ago
  • Migrating to Figma: is there a good alternative to the invisionapp.com website for design documentation and organization?
    We have 100s of different screens to migrate as well as a really large design system, and to date we've been successfully using the invisionapp.com website to keep things really well organized and easy to navigate with tags, pages, etc. We've enjoyed this system so far because it's easy for PMs and Devs to navigate in a website format, without having to learn the design software or get bogged down in artboards. Source: almost 2 years ago
  • Best platform for online tutoring?
    Other options: explain everything whiteboard, invisionapp.com. Source: over 2 years ago

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Invision and HelpScout, you can also consider the following products

Figma - Team-based interface design, Figma lets you collaborate on designs in real time.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zeplin - Collaboration app for UI designers & frontend developers

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Adobe XD - Adobe XD is an all-in-one UX/UI solution for designing websites, mobile apps and more. 

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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