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ISSQUARED Fabulix Service Manager VS Salesforce Service Cloud

Compare ISSQUARED Fabulix Service Manager VS Salesforce Service Cloud and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

ISSQUARED Fabulix Service Manager logo ISSQUARED Fabulix Service Manager

Helps businesses create a new course, by making them a true service oriented organization.

Salesforce Service Cloud logo Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
  • ISSQUARED Fabulix Service Manager Landing page
    Landing page //
    2023-04-11

Fabulix Service Manager is an ITIL compliant platform that provides best-in-class service management functionality. Its dynamic and easy-to-use portal allows you to handle multiple tasks at once, providing an effective self-service user experience. With Fabulix, you can organize your business activities, generate insightful reports, customize your dashboard and automate a variety of tasks.

  • Salesforce Service Cloud Landing page
    Landing page //
    2023-05-09

ISSQUARED Fabulix Service Manager features and specs

  • Incident Management: Yes
  • Request Management: Yes
  • Problem Management: Yes
  • Change Management: Yes
  • CMDB: Yes
  • Security Incidents Management: Yes
  • Self-service Portal: Yes
  • Release Management: Yes
  • knowledge Base: Yes
  • SLA Management: Yes
  • API and Integration: Yes
  • Dashboard and Reports: Yes

Salesforce Service Cloud features and specs

No features have been listed yet.

ISSQUARED Fabulix Service Manager videos

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Salesforce Service Cloud videos

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Salesforce Service Cloud Overview Demo

Category Popularity

0-100% (relative to ISSQUARED Fabulix Service Manager and Salesforce Service Cloud)

ISSQUARED Fabulix Service Manager

Salesforce Service Cloud

IT Operations Management
100 100%
IT Operations Management
0% 0
Help Desk
0 0%
Help Desk
100% 100
ITSM
100 100%
ITSM
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ISSQUARED Fabulix Service Manager and Salesforce Service Cloud

ISSQUARED Fabulix Service Manager Reviews

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Salesforce Service Cloud Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Salesforce Service Cloud is an ideal alternative for teams using Salesforce CRM. Salesforce Service Cloud seamlessly integrates with other Salesforce products to provide a better customer experience.
Source: www.bolddesk.com
The Best Help Desk Software in 2020
Salesforce Service Cloud equips every support technician with the productivity tools they need to enhance efficiency. It boasts easy integration with all of the most popular CTI (computer telephony integration), and can even use web services APIs like REST and SOAP (though it is reserved for the Enterprise and Unlimited tiers). CTI can help reduce the amount of time your...
Source: www.jitbit.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
A powerful cloud-based help desk software, Salesforce Service Cloud, is a child platform of the ubiquitous Salesforce CRM software. Engage your customers through multiple channels, streamline procedures and manage tickets with the help of the tool’s 360-degree view of the clients. Service Cloud offers supportive features like customizable branding, email integration,...
Source: surveysparrow.com

What are some alternatives?

When comparing ISSQUARED Fabulix Service Manager and Salesforce Service Cloud, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SysAid - SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management

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