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Ivanti Unified Endpoint Manager VS Freshservice

Compare Ivanti Unified Endpoint Manager VS Freshservice and see what are their differences

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Ivanti Unified Endpoint Manager logo Ivanti Unified Endpoint Manager

Consolidate & supercharge your endpoint security with desktop management software from Ivanti. Discover how to gain greater visibility into your devices while boosting productivity with Ivanti Unified Endpoint Manager.

Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.
  • Ivanti Unified Endpoint Manager Landing page
    Landing page //
    2023-08-04
  • Freshservice Homepage
    Homepage //
    2024-05-06

Ivanti Unified Endpoint Manager features and specs

  • Comprehensive Endpoint Management
    Ivanti Unified Endpoint Manager offers a wide range of features that cover various aspects of endpoint management including device discovery, inventory, software distribution, patch management, and remote control.
  • Cross-Platform Support
    The platform supports a variety of operating systems including Windows, macOS, Linux, iOS, and Android, making it versatile for organizations with diverse environments.
  • Automation Capabilities
    Ivanti allows for the automation of routine tasks such as software updates, patch management, and compliance reporting, which saves time and reduces human error.
  • Strong Security Features
    The solution includes robust security measures such as vulnerability scanning, endpoint protection, and compliance enforcement to help mitigate security risks.
  • Scalability
    Ivanti Unified Endpoint Manager can scale up to manage a large number of endpoints, making it suitable for both small businesses and large enterprises.
  • User-friendly Interface
    The software features an intuitive, user-friendly interface that lowers the learning curve for IT staff and simplifies endpoint management tasks.

Possible disadvantages of Ivanti Unified Endpoint Manager

  • High Initial Cost
    The upfront cost of licensing and implementing Ivanti Unified Endpoint Manager can be substantial, potentially making it less accessible for smaller organizations.
  • Complex Configuration
    Setting up the system can be complex and time-consuming, requiring specialized knowledge and potentially needing professional services for implementation.
  • Resource Intensive
    The software can be resource-intensive, requiring significant server and network resources for optimal performance, which could impact other IT operations.
  • Steep Learning Curve
    While the interface is user-friendly, mastering all features and functionalities can be challenging for new users, often requiring a significant investment in training.
  • Vendor Lock-in
    Organizations may find it challenging to switch to other solutions after investing in Ivanti Unified Endpoint Manager due to specialized configurations and customizations.
  • Occasional Performance Issues
    Some users report occasional performance issues, including slowdowns and lag, particularly when managing a large number of endpoints or running extensive scans.

Freshservice features and specs

  • User-friendly Interface
    Freshservice offers an intuitive and clean interface that makes navigation simple for users of all skill levels.
  • Robust Automation
    Allows for workflow automation that can save time on repetitive tasks, increasing efficiency.
  • Customizable
    Highly customizable to adapt to the unique needs of various organizations, including custom workflows and ticket fields.
  • Strong Integrations
    Integrates seamlessly with a wide range of third-party applications, enhancing its functionality.
  • Comprehensive Reporting
    Provides detailed reports and analytics that help track performance and identify areas for improvement.
  • Asset Management
    Includes IT asset management features to track and manage hardware and software assets efficiently.
  • Scalability
    Scalable to meet the needs of both small businesses and large enterprises.

Analysis of Ivanti Unified Endpoint Manager

Overall verdict

  • Ivanti Unified Endpoint Manager is a strong choice for endpoint management, particularly for organizations seeking a unified solution with expansive features and reliable support. It is well-regarded for its integration capabilities and its ability to handle complex network environments.

Why this product is good

  • Ivanti Unified Endpoint Manager is considered good due to its comprehensive capabilities in managing and securing endpoints across various platforms. It offers robust features like automated patch management, asset inventory, software distribution, and remote troubleshooting. The platform is designed to enhance IT productivity and streamline management tasks, making it a preferred choice for IT administrators. Additionally, it provides detailed reporting and analytics, which help organizations maintain compliance and security standards.

Recommended for

    Ivanti Unified Endpoint Manager is recommended for medium to large enterprises that require efficient management of diverse and numerous endpoints. It is particularly beneficial for industries that demand strict compliance and security measures, such as finance, healthcare, and government sectors. Additionally, organizations looking for enhanced automation and analytics in endpoint management may find this solution highly suitable.

Ivanti Unified Endpoint Manager videos

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Next Gen Mac Management Harnessing the Power of Ivanti Unified Endpoint Manager - Ivanti

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You
  • Review - Freshservice Review - Pros and Cons Revealed
  • Tutorial - Freshservice Tutorial 2024: How To Use Freshservice (Step-By-Step)

Category Popularity

0-100% (relative to Ivanti Unified Endpoint Manager and Freshservice)

Ivanti Unified Endpoint Manager

Freshservice

Monitoring Tools
34 34%
Monitoring Tools
66% 66
Project Management
8 8%
Project Management
92% 92
Office & Productivity
100 100%
Office & Productivity
0% 0
IT Management
18 18%
IT Management
82% 82

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ivanti Unified Endpoint Manager and Freshservice

Ivanti Unified Endpoint Manager Reviews

11 NetBox Alternatives
Ivanti Unified Endpoint Manager is an application that helps its users to manage all their profiles with the help of its all-in-one management software. This application eases its users with the surety of managing their files on their device without any data loss and provides its users complete security of their confidential business files with its day zero support. It...
Source: www.justalternativeto.com

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Ivanti Unified Endpoint Manager mentions (0)

We have not tracked any mentions of Ivanti Unified Endpoint Manager yet. Tracking of Ivanti Unified Endpoint Manager recommendations started around Mar 2021.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: over 3 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 3 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: about 4 years ago

What are some alternatives?

When comparing Ivanti Unified Endpoint Manager and Freshservice, you can also consider the following products

Symantec Endpoint Encryption - Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ESET Endpoint Security - Powerful multilayered protection for desktops, laptops and smartphones

Basecamp - A simple and elegant project management system.

Rippling - One directory for employee information across IT, HR, legal, finance and facilities.

Redmine - Flexible project management web application

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