Software Alternatives, Accelerators & Startups

Jekyll VS LiveAgent

Compare Jekyll VS LiveAgent and see what are their differences

Jekyll logo Jekyll

Jekyll is a simple, blog aware, static site generator.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Jekyll Landing page
    Landing page //
    2023-01-17
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Jekyll

Pricing URL
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$ Details
Platforms
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Release Date
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Jekyll features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Jekyll videos

Getting Started With Jekyll, The Static Site Generator

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Jekyll and LiveAgent)
CMS
100 100%
0% 0
Customer Support
0 0%
100% 100
Blogging
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Jekyll and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Jekyll and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jekyll and LiveAgent

Jekyll Reviews

Best Gitbook Alternatives You Need to Try in 2023
Jekyll is a static site generator often used to create blogs and websites, similar to Gitbook in its ability to generate documentation from markdown files. Jekyll is built in Ruby and is known for its flexibility and ease of use. It also has a large community and a wide variety of plugins and themes available. Jekyll's main advantage is that it is highly customizable,...
Source: www.archbee.com
11 Popular Free And Open Source WordPress CMS alternatives in 2021
Unlike some listed alternatives, Jekyll is also a static site generator so it lays in the same category. It uses Ruby and we would say it's simpler, free, and open-source CMS software.
Source: medevel.com
10 static site generators to watch in 2021
Perhaps most conveniently described as Jekyll implemented with JavaScript rather than Ruby, Eleventy has now moved beyond that while retaining a clear and simple on-ramp, and only shipping to the browser what you tell it too. As with Jekyll and Hugo, no JavaScript frameworks are auto-baked in.
Source: www.netlify.com
Hugo vs Jekyll: an Epic Battle of Static Site Generator Themes
Jekyll isn’t strict with its content location. It expects pages in the root of your site, and will build whatever’s there. Here’s how you might organize these pages in your Jekyll site root:
9 Reasons I Think Craft is the Best CMS on the Market Today
Craft CMS is simple, minimalistic, agile and has every capability a modern CMS framework needs. Over the past ten years we have worked with every CMS you could think of (Wordpress, Drupal, Rails+ActiveAdmin, Ghost, Weebly, DjangoCMS, Jekyll, Joomla, Tumblr, Squarespace, Expression Engine, Statamic, Blogger)… here are the reasons why we’ve landed firmly with Craft as our №1...
Source: hackernoon.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Jekyll seems to be more popular. It has been mentiond 182 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jekyll mentions (182)

  • Recovering My Blog with Jekyll and Proxmox
    Today I decided to try and update the Jekyll theme for this site, Chirpy. If you've watched the blog or gone to this blog's status page you probably noticed it was down for a few hours today. Needless to say, things didn't go as planned. It turns out that the last time I tried to update/recreate the blog site I chose the Chirpy Starter option instead of the Github Fork option, and in trying to update it the whole... - Source: dev.to / about 1 month ago
  • On the road to ramen profitability 🍜 💸
    A basic marketing site built-on Jekyll and hosted via Cloudflare Pages. - Source: dev.to / about 2 months ago
  • Creating excerpts in Astro
    This blog is running on Hugo. It had previously been running on Jekyll. Both these SSGs ship with the ability to create excerpts from your markdown content in 1 line or thereabouts. - Source: dev.to / 4 months ago
  • JS Toolbox 2024: Essential Picks for Modern Developers Series Overview
    We also take a look into static site generators, covering Astro, Nuxt, Hugo, Gatsby, and Jekyll. We take a detailed look into their usability, performance, and community support. - Source: dev.to / 4 months ago
  • Starlight vs. Docusaurus for building documentation
    In that case, what we need would be closer to a static site generator (like Gatsby, Hugo, Jekyll). But, static site generators aren't the best choice either because we would have to build a lot of documentation-focused functionality (like versioning, search, and code blocks) ourselves. - Source: dev.to / 5 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Jekyll and LiveAgent, you can also consider the following products

Hugo - Hugo is a general-purpose website framework for generating static web pages.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.