Software Alternatives, Accelerators & Startups

Jetpack VS Usersnap

Compare Jetpack VS Usersnap and see what are their differences

Jetpack logo Jetpack

Jetpack offers SEO and security plugins for Wordpress.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Jetpack Landing page
    Landing page //
    2022-04-18
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Jetpack features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Jetpack videos

GTA Thruster Jetpack Review

More videos:

  • Review - Thruster (jetpack) review! - GTA Online guides

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Jetpack and Usersnap)
Tool
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Surveys
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Jetpack and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Jetpack and Usersnap

Jetpack Reviews

Top 9 Best WordPress Search Plugins To Improve Default Searches
Move up to the professional plan at £25 per month and you’ll get access to more than 200 premium WordPress themes, as well as Jetpack Search. Powered by Elasticsearch, Jetpack Search replaces the default search functionality in WordPress to provide higher quality results.
Source: winningwp.com
19+ Best WordPress Search Plugin(s) - Comparison+Tips (2022)
Jetpack Search is built into the WordPress powerhouse but is locked behind the top premium tier. At £25 per month, it isn’t expensive if your site is well established but does put it out of reach of smaller sites. In return for your investment, Jetpack Search is just one of the many extra features you get to try.
11 Grammarly Alternatives That a Smart Writer Needs to Know (Updated May 2020)
Jetpack is a WordPress plugin that edits your blog content as you’re writing it. This nifty editor checks, edits, and updates text in real-time, right from the WordPress interface. While the program is packed with basic editing features, it won’t let you choose between American, British, and Canadian English styles.
Source: shanebarker.com
7 Grammarly Alternatives That are Completely Free
Jetpack has a unique user-interface out of all the grammar checkers. The app scans the text and marks words with red, green and blue icons. The red icon indicates incorrect spellings and words used incorrectly in the context, the green icon shows grammar mistakes and the blue icon just gives suggestions for the writing style that you have chosen. The app looks out for...
5 Best Free CDN Solutions for WordPress to Speed Up Your Site
The one limitation to consider is that Jetpack Site Accelerator doesn’t let you “purge” your cached content. Basically, that means that you won’t be able to change an image while keeping the same filename. It’s usually not a big deal, though – you can just upload a new image using a different filename.
Source: wplift.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Jetpack should be more popular than Usersnap. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jetpack mentions (8)

  • How to Monitoring WordPress Sites
    Uptime refers to the amount of time your website is available and accessible to users. Monitoring uptime is crucial as frequent downtime can negatively impact your SEO rankings and user experience. Tools like Uptime Robot, Pingdom, and Jetpack’s downtime monitoring can notify you the moment your site goes down, allowing you to take immediate action. Source: about 1 year ago
  • What is the main traffic source of your blog?
    If they are using Jetpack, they could be appearing in the WordPress Reader on the app. Source: over 1 year ago
  • What is Jetpack for Wordpress Site?
    We must understand Jetpack for WordPress as an extension of WordPress functionalities that technically and theoretically should be included in the native WordPress base installation, but because that would overload the WordPress “core” a lot, they are distributed in a mega-plugin: Jetpack for WordPress. Source: about 2 years ago
  • WordPress.ORG + WooCommerce + FedEx Shipping Plugin
    Can anyone help with this? It's hard to believe that setting up shipping is this cumbersome. I'm assuming WordPress.COM wants you to install something else. I use WordPress.ORG. Yes, I've also set up JetPack.com. IDK what other rabbit hole Automattic tricks you into going down, but I've gotten this far and quite frankly, the front end should be much easier than installing Linux+AWS Infrastructure. Anyways can... Source: over 2 years ago
  • Well Damn..
    So THAT’S why my site using jetpack.com‘s site accelerator completely fucking melted. Source: over 2 years ago
View more

Usersnap mentions (4)

What are some alternatives?

When comparing Jetpack and Usersnap, you can also consider the following products

Wordfence - Comprehensive security plugin for WordPress.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Yoast - Yoast offers plugins to improve SEO and optimize web sites and blogs.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

WP User Manager - The most customizable profiles, community builder and membership WordPress plugin

Marker.io - Visual feedback and bug reporting tool for websites