JitBit Helpdesk
Freshdesk
Zendesk
HelpScout
osTicket
UseResponse
HappyFox
Intercom
SmartLead.ai
Instantly
Success.ai
lemlist
Mailead.io
Coldy AI
Lemwarm by Lemlist
Salesforge AI
Jitbit Helpdesk is a robust ticketing system for customer service teams. It includes Live Chat, Knowledge Base, tons of integrations (including Active Directory, MS Exchange, SAML etc.) and a powerful automation module that launches "actions" on "triggers".
Enterprise-grade help desk at a moderate price.
SmartLead is a sales email automation platform. It can scale your cold emailing with unlimited mailboxes and AI warmups so you always land in your leads inboxes. You can use unlimited auto-rotating email accounts and AI-optimised sending to boost reply rates. Its multi-channel outreach feature can also scale your outreach across SMS, LinkedIn, Twitter, Whatsapp and more. For more information, visit: https://www.smartlead.ai/
JitBit Helpdesk SmartLead.aiDespite being a little lesser known help desk app than some other big names in the industry, Jitbit actually has a very competitive offer. If you are looking for a help desk app check them out.
Pros: - A lot of features and integrations. Everything the other apps have - Clean UI. Small learning curve - Great automation features for bigger companies - They actually take suggestions from customers and implement them. Customer support is great too
Cons: - UI is great but might look a bit outdated for some - Personally, we would benefit from a bit more granular permission control system - Reporting could be a little be more advanced
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Instantly - Build your own infinitely scalable cold email outreach system with Instantly.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Success.ai - Achieve unmatched growth with Success.ai. Dive into 700M+ B2B leads and benefit from unlimited emails, automated warmups, and AI-powered writing.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
lemlist - Send emails that get replies 💌