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Joomag VS HelpScout

Compare Joomag VS HelpScout and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Joomag logo Joomag

Joomag is the all-in-one digital publishing platform empowering businesses large and small to create, distribute, track, and monetize their interactive content.

HelpScout logo HelpScout

Help Scout is a simple, straightforward way to provide excellent support
  • Joomag Landing page
    Landing page //
    2022-05-06

Founded in 2009, Joomag is the all-in-one digital publishing platform offering a suite of integrated solutions for every content marketing, digital publishing, corporate communications, and sales engagement need. Headquartered in San Jose, CA, the company delivers a unique, solution-based approach with its powerful flagship Crater™ Editor. Over 500,000 businesses both large and small are already creating, distributing, tracking, and monetizing their online content from a central platform, streamlining workflows and becoming more productive in the process.

  • HelpScout Landing page
    Landing page //
    2023-07-14

Joomag

Website
joomag.com
Pricing URL
Official Joomag Pricing
$ Details
$39.0 / Monthly
Platforms
Android iOS Web
Edit details

HelpScout

Website
helpscout.com
Pricing URL
Official HelpScout Pricing
$ Details
paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)
Platforms
-
Edit details

Joomag videos

+ Add

Joomag Demo

More videos:

  • Tutorial - How to create an online magazine using Joomag
  • Tutorial - How to create a JooMag
  • Review - Joomag - Digital Publishing Platform

HelpScout videos

No HelpScout videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Joomag and HelpScout)

Joomag

HelpScout

Digital Publishing
100 100%
Digital Publishing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Content Marketing
100 100%
Content Marketing
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Joomag and HelpScout. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Joomag and HelpScout

Joomag Reviews

7 Best Digital Publishing Platforms for Your Business
Joomag is an all-round digital publishing platform offering interactive content creation, multi-channel distribution, corporate communication, performance tracking, and monetization. It is designed to meet every publisher’s needs, big or small.
Source: kitaboo.com
The 4 Best Alternatives to Issuu:Free, Similar & Interactive
Here are our top choices if you’re looking for a similar experience: Free Alternative to Issuu: YumpuYumpu is probably your best bet if you are looking for a replacement for Issuu’s free version. Yumpu offers a nice free version. Once you want a bit more, you’ll be looking at the paid plans immediately, and having paid subscriptions is available at $399/month. Learn more...
Source: www.readz.com
How to find the right digital publishing platform
Joomag claims to be the “all in one digital publishing platform”. Just like PaperLit it features integrated solutions that go from content design and creation to distribution to marketing. You can start from a PDF version of your content or you can create your magazine from scratch using their online editor. You can incorporate videos, plugins, music and slideshows. It has a...
Source: www.paperlit.com

HelpScout Reviews

The Best Help Desk Software in 2020
HelpScout really focuses on the customer interface. It values the customer journey and makes it easy for them to navigate. It is set up in a way to boost internal team collaboration. However, because of this emphasis on team collaboration, HelpScout's structure and ticketing systems are not as defined. It doesn't have a dedicated customer-facing portal or ticket numbers....
Source: www.jitbit.com
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, it’s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
Help Scout is preferred by many freelancers and small businesses for the right balance of features and affordability. In fact, it offers a free app for shared inbox. Its paid plan starts at $20 per user/month, providing you with a reliable set of automation, reporting and integration tools.
Source: financesonline.com
8 Zendesk Alternatives to Rock Your Customer Service
Also I don’t see Front (frontapp.com) in the list. Front is the biggest alternative to Zendesk & HelpScout on the customer service use case.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Dive into an email, and you'll see a familiar sidebar with information about the customer where Help Scout pulls in social media information and previous conversations to give your emails a personal touch. Help Scout also offers your customers a quick poll at the bottom of your emails to ask how well your team did at support, and you can see your team's productivity and...
Source: zapier.com

Social recommendations and mentions

Based on our record, HelpScout seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Joomag mentions (0)

We have not tracked any mentions of Joomag yet. Tracking of Joomag recommendations started around Mar 2021.

HelpScout mentions (2)

  • Makers, what are the tools you can't live without?
    Slack for communication Helpscout for customer support Calendly for meeting scheduling Usermaven for website and product analytics Contentstudio.io for social media management. Source: over 1 year ago
  • Have you ever done a product comparison chart on your site?
    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model. Source: about 2 years ago

What are some alternatives?

When comparing Joomag and HelpScout, you can also consider the following products

FlippingBook - FlippingBook changes the way you present your documents

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Readymag - Readymag is a design toolkit that helps create immersive digital experiences without developers in days, not weeks.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Yumpu.com - The UK’s favourite all-inclusive online magazine package

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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