Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, JPEXS Free Flash Decompiler should be more popular than Freshdesk. It has been mentiond 31 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
If you're lucky, the developers will have used a standard format to store their assets and you can just use an existing asset extractor to do the dirty work for you: Unreal, Unity, and Flash (.swf) are some of the most popular ones. Source: 7 months ago
I recently found an awesome flash decompiler[0] and used it to get around site-locking on some swfs I downloaded years ago. Some swfs require files from the sites they are hosted on but I downloaded them and modified the swfs to find these files on a local server instead. So cool being able to modify the source code whereas back in the day I had to rely on hex editing to invert conditionals. [0] - Source: Hacker News / 11 months ago
You can use "inspect element" on the page in Chrome to find the swf. Once you've got it, you can use JPEXS to dump the sound files. Source: about 1 year ago
But if anyone finds this and is curious, JPEXS decompiler is by far the best option. https://github.com/jindrapetrik/jpexs-decompiler. Source: about 1 year ago
I wanted to change the art that is displayed on the loading screen and wanted to ask if I'm doing it the right way. So far the instructions I've found have directed me to use something called UNREALPAK to unpack the Game.pak file, then look for the loadingScreen.swf file and decompile it with this program. After that I should be able to replace the image and, I assume, recompile and repack the loadingScreen.swf... Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 7 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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