Software Alternatives, Accelerators & Startups

JSFiddle VS LiveAgent

Compare JSFiddle VS LiveAgent and see what are their differences

JSFiddle logo JSFiddle

Test your JavaScript, CSS, HTML or CoffeeScript online with JSFiddle code editor.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • JSFiddle Landing page
    Landing page //
    2022-07-11
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

JSFiddle features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

JSFiddle videos

Dashboard JSFiddle Online JavaScript Editor jQuery, Angular, Backbone, Underscore, Knockout, Y

More videos:

  • Review - 1.3 Using JSFiddle to Create a Simple Web Page

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to JSFiddle and LiveAgent)
Text Editors
100 100%
0% 0
Customer Support
0 0%
100% 100
Programming
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing JSFiddle and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using JSFiddle and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare JSFiddle and LiveAgent

JSFiddle Reviews

8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Test your javascript, CSS, HTML or coffeescript online with jsfiddle code editor. Jsfiddle – code playground.
12 Best Online IDE and Code Editors to Develop Web Applications
JSFiddle cannot be used to host code on your server. The code has to be on JSFiddle and is public all the time.
Source: geekflare.com
6 Coding Playgrounds For Web Developers
What is missing from JSFiddle is live previews. You have to basically refresh the page by clicking on the play button. And compared to other playgrounds, JSFiddle is probably the slowest. Another slightly frustrating quirk of JSFiddle is its run button, sometimes clicking on it doesn’t work, so you’ll have to click a couple more times before it actually runs the code (and...

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, JSFiddle seems to be more popular. It has been mentiond 194 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

JSFiddle mentions (194)

  • Flems.io
    Flems.io is similar to online editors like CodePen or JSFiddle, but has one unique selling point. You do not need an account or any external memory: Flems.io stores all data in the URL!. This is ideal for short tests and demos provided on dev.to or other online media. - Source: dev.to / about 1 month ago
  • 10 JavaScript Sites Every Web Developer Should Know
    (https://jsfiddle.net/) JSFiddle is an online code editor that allows you to experiment with HTML, CSS, and JavaScript code in real-time. It's a valuable tool for testing ideas, debugging code, and sharing snippets with others in the developer community. - Source: dev.to / 3 months ago
  • Codepen, Codesandbox and JSFiddle support in SciChart.js
    JSFiddle is almost identical. It describes itself as an online IDE service and community for showcasing user-created and collaborational HTML, CSS and JavaScript code snippets. Both of these allow for collaborative sharing of JavaScript snippets. - Source: dev.to / 4 months ago
  • 💼 50 Tips to Land a Remote Tech Job Based on My 45-Day Journey to 2 Offers
    As developers, screen sharing is part of our interview routine. Before your interview, clarify which tools and environments are permitted. For coding challenges, platforms like JSFiddle can be invaluable for quickly demonstrating your code and logic. If there's any uncertainty, don't hesitate to ask beforehand about the tools you're allowed to use, including specifics like JavaScript versus TypeScript. - Source: dev.to / 4 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Jsfiddle.net — JS Fiddle is a playground and code-sharing site of front-end web, supporting collaboration. - Source: dev.to / 5 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing JSFiddle and LiveAgent, you can also consider the following products

CodePen - A front end web development playground.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CodeSandbox - Online playground for React

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

replit - Code, create, andlearn together. Use our free, collaborative, in-browser IDE to code in 50+ languages — without spending a second on setup.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.